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Member Services

To enable us to better serve you, please have one or more of the following pieces of information available:

  • Owner's name
  • Account number
  • Service address
  • Meter number
  • Pole location number

 

New Service is a new home, building, grain bin, etc. which has never had electric service before. Information on location, type and size of new construction, service size, and heating/cooling equipment type and size will be needed.  The customer service and design departments will assist you with technical information.

Transfer of Service is changing an existing account from one customer’s name and putting it into a different customer’s name.  This process requires the name the account is in presently or account number, a forwarding address for the customer moving out, name and address of the customer moving in, phone number and signed Membership Agreement.  

A Service Upgrade is an increase in electric load at your location, which may require us to change or upgrade the service to your location. Be sure to include us in your plans so all equipment is sized correctly and safely.  

Security Lights can be installed for your convenience and safety.  Contact our customer service department to set up security lighting for your account.

Line Locating  Before undertaking any substantial outdoor projects such as those listed below, be sure to contact Indiana Underground Plant Protection Service to avoid dangerous and costly mistakes. We’ll let you know the location of the underground power lines in your area. Just call 1-800-382-5544 two days in advance of your project start.  

  • Landscaping
  • Concrete Work
  • In-ground pool installation
  • Sewer tile installation
  • Home or building additions
  • Deck construction
  • Fence installation
  • Gardens

 

 

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