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Electric Service To start a new service or to transfer an existing service, call our member service representatives during business hours. 7:30 a.m. - 4:30 p.m., Monday-Friday EDT (812) 689-4111 Before you get started... To enable us to better serve you, please have one or more of the following pieces of information available: Owner's name Account number Service address Meter number Pole location number A New Service is a new home, building, grain bin, etc. which has never had electric service before. Information on location, type and size of new construction, service size, and heating/cooling equipment type and size will be needed. The member service and design departments will assist you with technical information. A Transfer of Service is changing an existing account from one member’s name and putting it into a different member’s name. This process requires the name the account is in presently or account number, a forwarding address for the member moving out, name and address of the member moving in, phone number and signed Membership Agreement. A Service Upgrade is an increase in electric load at your location, which may require us to change or upgrade the service to your location. Be sure to include us in your plans so all equipment is sized correctly and safely. Outdoor Lights can be installed for your convenience and safety. Contact our member service department to set up outdoor lighting for your account. Line Locating before undertaking any substantial outdoor projects such as those listed below, be sure to contact Indiana Underground Plant Protection Service to avoid dangerous and costly mistakes. They will let you know the location of the underground power lines in your area. Just call 1-800-382-5544 two days in advance of your project start. Landscaping Concrete Work In-ground pool installation Sewer tile installation Home or building additions Deck construction Fence installation Gardens Vegetation Management Reliable electricity depends on keeping power lines clear. To prevent outages and ensure safety, Southeastern Indiana REMC implements a vegetation management plan to control tree and plant growth near power lines and equipment. Read More

Never miss an update with SEI REMC Don't miss out on essential updates about events, rebates, and other important information. Make sure we have your current contact information. Help us keep your contact information up to date by filling out and submitting this quick form. Account Holder Name* Account Number* Address* City * State * Zip * Phone (Home)* Phone (Mobile) Email* Submit

Southeastern Indiana Rural Electric Membership Corporation ecobee Residential Smart Thermostat Program Agreement Thank you for your interest in the Southeastern Indiana Rural Electric Membership Corporation’s (“Cooperative”) Residential Smart Thermostat Program (“Program”), a service offered in partnership with ecobee, Ltd (“ecobee”), to help reduce the Cooperative’s kilowatt demand during critical periods (“Event”). The Program allows you to participate in a program for residential customers offered by the Cooperative using an ecobee3 lite* thermostat (“thermostat”). As part of the Program, customers will receive a personally optimized curtailment adjustment to the thermostat to reduce demand on the electric grid. With eco+ enabled, the temperature adjustment is an optimization algorithm that will be tailored to the customer’s savings preferences. An optimization algorithm is unique to each customer and is a combination of input from the customer (dictated by the comfort preference scale in the eco+ set up), thermodynamics of the home, performance of the HVAC system, Event length, pre-cool or pre-heat setting and occupancy patterns. At any time, the customer may opt out of an Event or override this automatic change simply by adjusting the thermostat to a different temperature or using the ecobee mobile application. Eligibility Requirements The Program is available to Cooperative residential electric members who meet certain eligibility requirements. In order to participate, you must: (a) be a Cooperative residential electric service active account holder; (b) have a reliable high-speed internet service at the Cooperative electric service address; (c) have an active ecobee account linked to your ecobee thermostat; and (d) agree to the terms and conditions set forth in this Agreement. In addition, the Program is offered by the Cooperative for the summer season (June, July and August) and winter season (December, January and February), and requires an installed operable ecobee thermostat. During the summer season the ecobee thermostat must be controlling an air conditioning unit, and during the winter season the ecobee thermostat must be controlling any electric heat source, both at your Cooperative service address. Incentive(s) During the Program, Cooperative account holders participating in the Program are eligible to receive an ecobee3 lite* thermostat at no additional cost (“Incentive”) for enrolling and continued enrollment in the Program for at least two (2) years. The Cooperative will provide a $10 incentive for each of the summer months (June, July, August) and winter months (December, January, February) for participation in load shed events. The Cooperative may choose to develop and implement other incentive offers related to thermostat operation. If the Cooperative develops additional incentives, the account holder is eligible to participate in these future offers. The Cooperative will contact the account holder in the event additional offers become available. The Incentives are provided solely by the Cooperative. ecobee bears no responsibility for the Incentives. The Cooperative reserves the right to seek further information to verify your eligibility for the Incentives. If you opt out of a load shed event, you will not receive the incentive. Consistently opting out of load shed events within the first 2 years will result in termination from the program and you will be charged the cost of the ecobee device. * If you are currently enrolled in the Generac Generator Program you are ineligible for the ecobee Smart Thermostat Program. Agreement By submitting this Agreement, you agree that: ecobee may share certain information (including, but not limited to, your name, email address, service address, Cooperative account number, ecobee thermostat serial number, activation date, ecobee account status, operational data such as temperature set point, fan status, heating or cooling mode, compressor and fan runtimes, and opt-in or opt-out status) with the Cooperative and its third party program implementers, contractors, and/or agents to verify that you are eligible to participate in the Program, to implement the Program, and to evaluate the comprehensive energy impact of the ecobee thermostat. In addition, ecobee may share with the Cooperative your decision to opt out of Program or your deletion of your ecobee account, each of which will automatically result in the termination of your enrollment in Program. Member agrees to maintain network connectivity to the thermostat through Member’s high-speed internet service, and agrees, to the extent practical, to keep network connection in operating condition. Member agrees to be contacted by e-mail, text, mail, or telephone if, for any reason, Cooperative needs to verify connectivity, or member status. Member agrees to allow Cooperative employees or its contractors access to the participating thermostat installation. The information you have provided as part of this Agreement is truthful and you meet the minimum eligibility requirements. ecobee or the Cooperative may terminate this Agreement and not enroll you, or terminate your enrollment in the Program if you are not truthful in the information you submit as part of this Agreement, if you do not satisfy eligibility requirements, or for any other reason. You are using Program on a voluntary basis. You agree to participate in the Program in accordance with the ecobee Terms of Service, privacy policies and other policies on ecobee’s website (www.ecobee.com/legal/use/) and applicable laws and regulations. You release and hold harmless ecobee and the Cooperative from any liability, claim, demand, cause of action, damage or expense resulting from your participation in the Program. This Agreement is effective upon your submitting this Agreement and will continue until you, the Cooperative or ecobee cancels your participation. * ecobee thermostat model may change at the discretion of the Cooperative. Member Name Account Number Member Signature Date Submit Thank you for submitting your Program Agreement! v.2021-10

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Nominate a member to spotlight Your Full Name MEMBER NOMINATION INFORMATION Full Name Street Address City Postal / Zip code County Phone Email Why are you nominating this member? Upload a photo(s) of the member (with their permission) to include in the nomination. Upload File Upload supported file (Max 15MB) Submit Nomination Thanks for submitting!

Residential Electric Outdoor Equipment Handheld and Push-Type Equipment $50 Riding Equipment $150 Eligible Handheld Equipment Trimmer Leaf Blower Chainsaw Push Lawnmower (minimum of 36 volts) Rototiller Snow Blower Pressure Washer Eligible Riding Equipment Riding Mower Zero-turn Mower To Qualify: 2 incentives per member account per calendar year. Equipment must be new, battery or plug-in electrical and have a minimum one-year warranty. Push and riding mowers must be a minimum of 36 volts. What Needs to be Submitted A completed rebate application A proof of purchase/receipt Applications must be received within 90 days of the rebated equipment's installation/service/purchase date in order to qualify for the 2025 rebate program. Applications received by Southeastern Indiana REMC between December 13, 2024 and December 12, 2025 are eligible for the 2025 Rebate Program. Applications received after December 12, 2025 will be processed under the 2026 Rebate Program requirements. The rebated equipment needs to be installed/purchased prior to submission of the application. Members must submit a completed application and required materials to qualify for any rebate. Electric Eq. Application Submit Online Upload the Rebate Application Upload File Upload supported file (Max 15MB) Submit an Itemized Receipt Upload File Image Upload (JPG, PNG) Upload File File Upload (PDF) Submit Thanks for submitting! Submit by Mail P.O. Box 196 712 South Buckeye Street Osgood, IN 47037 SUBMIT YOUR REBATE APPLICATION

Patronage Capital Patronage Capital refunds (or also known as capital credits) are retained margins left over at the end of a year at a not-for-profit electric cooperative. Capital credits represent the most significant source of equity for Southeastern Indiana REMC. Since a cooperative’s “shareholders” are also the people the co-op serves, capital credits reflect each member’s ownership in the cooperative. This differs from dividends that investor-owned utilities pay shareholders, who may or may not be customers of the utility. The information contained in this website listing is for general information purposes only. The list of names is provided by “Southeastern Indiana REMC”. Although we will strive to keep the names up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability with respect to the list of names provided on this website. Forms: Individual Claim Form | Business HOW MUCH PATRONAGE (CAPITAL CREDITS) IS BEING REFUNDED IN 2022? Your Board approved refunding capital credits for the years 1999, and part of 2020. The total amount of patronage to be refunded is $1,514,590.85. We typically only refund around 74% of this amount or about $1,120,797.23 due to not having a valid address for some former members. WHERE DOES THE MONEY COME FROM? Member-owned, not-for-profit electric utilities like Southeastern Indiana REMC set rates to generate enough money to pay operating costs, make payments on any loans, and provide an emergency reserve. At the end of each calendar year, we subtract operating expenses from the total amount of money collected during the year. The balance is called a margin. HOW ARE MARGINS ALLOCATED? Margins are allocated to members as capital credits based on their purchases from the cooperative – how much power the member used. Member purchases may also be called patronage. WHY DOES MY COOPERATIVE REFUND CAPITAL CREDITS? Doing so follows one of our seven cooperative principles – Members’ Economic Participation – through rotation of capital. Capital rotation/refund, when determined feasible by the Board, is also required to meet IRS requirements to maintain our 501 C12 tax status. Capital rotation/refund is also used as a tool to target our optimum equity range, which falls between 40% to 60%. If cash is available and equity is on the high end of the range, a capital credit refund to members is an appropriate consideration of our Board in controlling our system equity. ARE CAPITAL CREDITS REFUNDED EVERY YEAR? Each year, the Southeastern Indiana REMC Board of Directors decides whether to refund capital credits based on the financial health of the cooperative. During some years, the co-op may experience extreme weather patterns which significantly affects kWh sales and margins, high growth in the number of new accounts added, maintaining an optimal equity level, rate inadequacy due to inflated costs since the last rate revision, or severe storms may result in the need to spend additional funds to repair lines and restore electric service. These events might lower cash and member equity, causing the board to defer any capital credit refund. For this reason, Southeastern Indiana REMC’s ability to return margins to members in the form of capital credits reflects your cooperative’s strength and financial stability. DO I LOSE MY CAPITAL CREDITS IN THE YEARS THE CO-OP DECIDES NOT TO MAKE REFUNDS? No. All capital credits from every year members have been served by Southeastern Indiana REMC are maintained until such time as the board refunds them. Prior to this year, Southeastern Indiana REMC refunded all capital credits through 1998 and parts of 2017-2019. HOW MUCH HAS SOUTHEASTERN INDIANA REMC PAID IN TOTAL CAPITAL CREDIT REFUNDS SINCE IT BEGAN IN 1939? Southeastern Indiana REMC has paid $30,418,955.23 in capital credit refunds to current and former members to date. HOW OFTEN DO MEMBERS RECEIVE CAPITAL CREDITS? The Southeastern Indiana REMC Board of Directors decides each year whether to refund capital credits. When the cooperative is strong enough financially and the member equity levels are high enough, the board directs staff to refund some portion of past years’ capital credits. HOW WILL REFUNDS BE ISSUED? Members currently receiving electric service will see the refund as a separate line item on their electric bill in March. Inactive members (with capital credits due) will receive a capital credit check. Due to the expense involved in processing printed checks, the minimum capital credit check that will be written will be $5. WHAT IF I HAVE MOVED? If you move or no longer have electric service with Southeastern Indiana REMC it is important to keep your address current, so future disbursements can be properly mailed. Capital credits are reserved for members even if they move out of the Southeastern Indiana REMC service area. Southeastern Indiana REMC will make a diligent effort to send a check to a valid address by mail. HOW MANY PEOPLE WILL GET REFUNDS? Roughly 21,850 currently active members will receive a bill credit on their primary electric account and another 8,550 active members (i.e. Beneficiaries) will receive a check from Southeastern Indiana REMC. More Information We appreciate the opportunity to serve you and thank you for being a member. If you have additional questions about capital credits, please call (812) 689-4111.

Mini-Split Heat Pump Whole Home SEER2 rating ≥ 17.3 HSPF2 rating ≥ 7.5 $500 Single-Room SEER2 rating ≥ 17.3 HSPF2 rating ≥ 7.5 $300 To Qualify Must be installed in a home served by SEI REMC. Heat Pumps are for whole-home installations only with exception of the Single-Room Mini-Split Heat Pump. SEER2 ratings must be obtained from the AHRI certificate. An AHRI certificate must accompany the application and invoice to be qualified. You can obtain the AHRI certificate from your contractor or from the manufacturer. Limit of two (2) rebates allowed per member account per useful life of rebated equipment. Submission for rebates must be within 90 days of installation in the same calendar year. Incentive amount can not exceed 50% of equipment cost. Please review the complete list of terms and conditions following the application. What Needs to be Submitted A completed rebate application A proof of purchase/receipt An AHRI (Air conditioning, Heating and Refrigeration Institute) certificate Applications must be received within 90 days of the rebated equipment's installation/service/purchase date in order to qualify for the 2025 rebate program. Applications received by Southeastern Indiana REMC between December 13, 2024 and December 12, 2025 are eligible for the 2025 Rebate Program. Applications received after December 12, 2025 will be processed under the 2026 Rebate Program requirements. The rebated equipment needs to be installed/purchased prior to submission of the application. Members must submit a completed application and required materials to qualify for any rebate. Mini-Split HP Application Submit Online Upload the Rebate Application Upload File Upload supported file (Max 15MB) Submit an Itemized Receipt Upload File Image Upload (JPG, PNG) Upload File File Upload (PDF) Submit the AHRI Certificate Upload File Image Upload (JPG, PNG) Upload File File Upload (PDF) Submit Thanks for submitting! Submit by Mail P.O. Box 196 712 South Buckeye Street Osgood, IN 47037 SUBMIT YOUR REBATE APPLICATION

Grassroots Political engagement helps electric cooperatives continue to serve rural Indiana well. Grassroots advocacy is a crucial component. Why Politics Matter For most people, their electricity provider is just the company that keeps the lights on. But an electric cooperative’s relationship with its consumer-owners is different. Since the 1930s when Indiana’s electric cooperatives were formed, they’ve thrived because of the political engagement between their consumer-owners and local, state and federal governments. Indiana’s electric cooperatives advocate for rural Hoosiers like you on the state and federal levels so they can continue providing safe, reliable and affordable energy — and maintain the quality of life in rural communities. But electric cooperatives need your help in the process, too. Indiana’s electric cooperatives thrive when their consumer-owners stay politically engaged and advocate for policies that help cooperatives best serve their consumers. How can you do this? It all starts with grassroots activism. In the context of the electric cooperative program, "grassroots" is a powerful word. In fact, the historical success of the electric cooperatives can be credited to grassroots activism. The electric cooperative definition of “grassroots” is “electric cooperative activists — directors, managers, employees and consumer-owners — who take an active role in the political process to protect their cooperative from harmful legislation and regulation, as well as to promote the value of cooperative ownership to their legislators.” Grassroots involvement means communicating with your local, state and federal legislators on issues affecting electric cooperatives. Grassroots — the unified efforts and voices of the nation’s electric co-op supporters — has proven to be the foundation of the industry’s 85 years of success in serving electric co-ops, their owners and their communities. What does a Grassroot Advocate do ? By registering as an advocate for Indiana’s electric cooperatives, you will be kept up to date on major legislative and political utility issues at both the state and federal levels. You will receive monthly communication via email or text alert, ranging from educational pieces, surveys, story collections, and even calls to action. Grassroots advocates for Indiana’s electric cooperatives help keep rural Indiana strong and the cooperative voice heard. Advocates may also be called upon to contact their legislators and speak up for Indiana’s electric cooperatives. As a grassroots advocate, you will be on the front lines of keeping rural Hoosiers’ voices loud and strong. Sign up to be a Grassroots Advocate action.indianaec.org

4-H Program Southeastern Indiana REMC supports the children who participate in 4-H by r eimbursing 4-H enrollment fees (up to $20 per participant) of Southeastern Indiana REMC members Eligibility requirements: 4-H participant's primary residence must be in the SEIREMC service territory 4-H participant's parent/legal guardian must be an active member of the SEIREMC. We will accept applications for the 2025 4-H Program from October 1, 2024 - July 31, 2025. Acerca de Complete the form below to apply for reimbursement of your 4-H program enrollment fees (up to $20). Participant's First Name Parent/Legal Guardian's Name Email Participant's Last Name REMC Account Number Phone Street Address Street Address Line 2 City Region/State/Province Postal / Zip code Country Country Date Enrolled in 2025 4-H Program Select your county fair below. * Required Dearborn Franklin Jefferson Jennings Ohio Ripley Switzerland What projects are you participating in? Submit Thanks for submitting!

Billing and payment Options How to Read Your Bill 1. PAY BY PHONE (844) 959-3031 2. PAPERLESS BILLING Enroll in Paperless Billing through your SmartHub Account . Step by step instructions for enrolling in paperless billing on an iPhone. Step by step instructions for enrolling in paperless billing on a PC. 3. AUTOMATIC PAYMENT Each month your bill amount will be deducted from your checking/savings account or directly from your bank. You will receive a billing statement prior to withdrawal so you’ll know how much is being withdrawn to pay your monthly bill. No more checks to write or last minute rush to pay your bill on time! Automatic Payment - Bank Account Automatic Payment - Checking/Saving Account 4. BUDGET BILLING Most people experience higher electric bills in summer and winter when temperatures are at extreme highs and lows. This can make it difficult to stick to a budget. Members who enroll in our Budget Billing program can avoid this seasonal swing and can have their bill amount averaged. If you are interested in Budget Billing, please call or visit our office. We will guide you through the simple process of signing up. Note: The consumer agrees payment will be made by the due date each month. The consumer understands the monthly payment is not the amount actually billed and they will be liable for any balance due or will be given credit for any overpayment at the time of termination of this agreement, or at the time service is disconnected. To qualify for budget/variable billing, members must: be on our service for 12 months no disconnect collar/smart meter $0.00 balance 5. PREPAID ELECTRIC SERVICE What is prepaid billing? With prepaid billing, you pay for electricity how and when you choose. Purchasing electricity before you use it allows you to control your budget and pay how much you want, when you want. And there are no security deposits or late fees. Instead of a monthly bill, your use and balance are calculated daily. How does it work? You purchase electricity before you use it. Payments can be made when you want – online, over the phone, or in person at our office. When your account runs low, you will get an alert by email, phone call or text, letting you know it’s time to recharge your account. What if paying your electric bill was like buying gas for your vehicle? It can be! Southeastern Indiana REMC offers prepaid billing, a pay-as-you-go energy solution. Choose your own payment schedule Purchase electricity when convenient Monitor electric use Customize the plan that’s best for you No deposits, no late fees, no monthly bills 6. ENERGY ASSISTANCE Southeastern IN REMC works closely with (EAP) Indiana Home Energy Assistance program, as well as township trustees to obtain assistance for our members who are having difficulties paying their electric bills. EAP is a low income energy assistance program made available through the Indiana Division of Family and Children. Let's Work Together Want to know which billing option is right for you? Want to explore more possibilities when it comes to your billing? Give us a call at (812) 689-4111.