Primary duties include, but are not limited to:

• Supervising fiber technicians and contractors involved in construction, installations, maintenance, and repairs

• Coordinating residential and commercial fiber construction, service delivery, and outage restoration

• Monitoring project quality, safety, and compliance with company standards and regulations

• Coordinating with contractors, property owners, utilities, and internal departments to support fiber projects

• Maintaining construction documentation, work orders, and project records

• Assisting with network planning, system upgrades, and process improvements

• Providing leadership, technical guidance, and training to fiber staff

• Responding to member inquiries and supporting installation scheduling and service-related issues

• Performing other duties as assigned

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Requirements:

• Associate degree in a related field preferred; relevant work experience may be considered in lieu of a degree

• Leadership experience with strong organizational, communication, and problem-solving skills

• Knowledge of fiber optic construction, installation, testing, and maintenance practices preferred

• Ability to manage multiple projects while maintaining quality, safety, and customer service standards

• Commitment to fostering a safe work environment and delivering exceptional member service