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Member Complaint Form Nature of Complaint: Action taken to date: What (in your opinion) remains to be done: Additional Information: Submit Thanks for submitting!

2025 DIRECTOR ELECTION 2025 Director Election Results & Board Officer Updates Southeastern Indiana REMC is pleased to share the results of the 2025 Director Election and announce several updates to the Board of Directors' officer positions. During the Virtual Annual Meeting livestreamed via Facebook on May 19, 2025, the following incumbents were re-elected to serve on the Board of Directors: District 4 – Jesse McClure District 5 – Melissa Menchhofer District 9 – Casey Menchhofer Out of 24,068 eligible members, a total of 2,596 ballots were submitted, representing a 10.79% voter turnout. Immediately following the meeting, the Board held its annual reorganizational meeting and elected the following officers: President – Melissa Menchhofer Vice President – Mike Thieman Treasurer – Casey Menchhofer Secretary – Vince Moster Breaking New Ground This year’s election marks several exciting milestones: Melissa Menchhofer becomes the first female President of SEI REMC’s Board of Directors. David Smith, District 3 Director, was elected President of the Board for Hoosier Energy, the generation and transmission cooperative that serves Southeastern Indiana REMC. This is the first time an SEI REMC representative has held this prestigious position. We extend our sincere congratulations to all elected directors and officers and thank our members for their active participation in the cooperative’s democratic process. Nominating Committee Information Interested in serving on the Nominating Committee? Nominating Committee members serve an important role in the cooperative's governance. The Committee is responsible for reviewing the qualifications and characteristics of potential director candidates and officially nominates a slate of candidates from each district. Committee Constitution The Nominating Committee members and chairperson are appointed by the Board of Directors for each district. Each district committee is comprised of three members from that district. The committee should reflect the diversity of the members of the cooperative in that district. Goals and Resources The Committee nominates director candidates to ensure Board membership remains at the level set in the Bylaws. The nominating committee interviews each prospective candidate. The REMC provides a nominating committee toolkit to the chairman of each district’s nominating committee to aid in the selection and nomination of qualified director candidates. Legal counsel on governance matters will be made available by the Corporate Attorney. If you have an interest in serving your cooperative as a nominating committee member for your district, please complete and submit the Nominating Committee Application. Applications Open: October 1, 2025 Deadline to Apply: November 30, 2025 Nominating Committee Application Director Candidate Information Interested in running for the Board of Directors? The following information will help you determine your eligibility and understand the commitment required of a Director. Director's Job Description Director's Time Commitment Bylaws Complete the Candidate Statement of Interest form and contact a committee member from your district to discuss your interest in being nominated as a director candidate in the 2026 Director Election. The 2026 Director Election will be for districts 1, 7, and 8. Interest forms will be available December 1, 2025. Candidate Statement of Interest Candidate Statement of Interest forms must be submitted by January 31, 2026.

Nominate a member to spotlight Your Full Name MEMBER NOMINATION INFORMATION Full Name Street Address City Postal / Zip code County Phone Email Why are you nominating this member? Upload a photo(s) of the member (with their permission) to include in the nomination. Upload File Upload supported file (Max 15MB) Submit Nomination Thanks for submitting!

Never miss an update with SEI REMC Don't miss out on essential updates about events, rebates, and other important information. Make sure we have your current contact information. Help us keep your contact information up to date by filling out and submitting this quick form. Account Holder Name* Account Number* Address* City * State * Zip * Phone (Home)* Phone (Mobile) Email* Submit

Southeastern Indiana Rural Electric Membership Corporation ecobee Residential Smart Thermostat Program Agreement Thank you for your interest in the Southeastern Indiana Rural Electric Membership Corporation’s (“Cooperative”) Residential Smart Thermostat Program (“Program”), a service offered in partnership with ecobee, Ltd (“ecobee”), to help reduce the Cooperative’s kilowatt demand during critical periods (“Event”). The Program allows you to participate in a program for residential customers offered by the Cooperative using an ecobee3 lite* thermostat (“thermostat”). As part of the Program, customers will receive a personally optimized curtailment adjustment to the thermostat to reduce demand on the electric grid. With eco+ enabled, the temperature adjustment is an optimization algorithm that will be tailored to the customer’s savings preferences. An optimization algorithm is unique to each customer and is a combination of input from the customer (dictated by the comfort preference scale in the eco+ set up), thermodynamics of the home, performance of the HVAC system, Event length, pre-cool or pre-heat setting and occupancy patterns. At any time, the customer may opt out of an Event or override this automatic change simply by adjusting the thermostat to a different temperature or using the ecobee mobile application. Eligibility Requirements The Program is available to Cooperative residential electric members who meet certain eligibility requirements. In order to participate, you must: (a) be a Cooperative residential electric service active account holder; (b) have a reliable high-speed internet service at the Cooperative electric service address; (c) have an active ecobee account linked to your ecobee thermostat; and (d) agree to the terms and conditions set forth in this Agreement. In addition, the Program is offered by the Cooperative for the summer season (June, July and August) and winter season (December, January and February), and requires an installed operable ecobee thermostat. During the summer season the ecobee thermostat must be controlling an air conditioning unit, and during the winter season the ecobee thermostat must be controlling any electric heat source, both at your Cooperative service address. Incentive(s) During the Program, Cooperative account holders participating in the Program are eligible to receive an ecobee3 lite* thermostat at no additional cost (“Incentive”) for enrolling and continued enrollment in the Program for at least two (2) years. The Cooperative will provide a $10 incentive for each of the summer months (June, July, August) and winter months (December, January, February) for participation in load shed events. The Cooperative may choose to develop and implement other incentive offers related to thermostat operation. If the Cooperative develops additional incentives, the account holder is eligible to participate in these future offers. The Cooperative will contact the account holder in the event additional offers become available. The Incentives are provided solely by the Cooperative. ecobee bears no responsibility for the Incentives. The Cooperative reserves the right to seek further information to verify your eligibility for the Incentives. If you opt out of a load shed event, you will not receive the incentive. Consistently opting out of load shed events within the first 2 years will result in termination from the program and you will be charged the cost of the ecobee device. * If you are currently enrolled in the Generac Generator Program you are ineligible for the ecobee Smart Thermostat Program. Agreement By submitting this Agreement, you agree that: ecobee may share certain information (including, but not limited to, your name, email address, service address, Cooperative account number, ecobee thermostat serial number, activation date, ecobee account status, operational data such as temperature set point, fan status, heating or cooling mode, compressor and fan runtimes, and opt-in or opt-out status) with the Cooperative and its third party program implementers, contractors, and/or agents to verify that you are eligible to participate in the Program, to implement the Program, and to evaluate the comprehensive energy impact of the ecobee thermostat. In addition, ecobee may share with the Cooperative your decision to opt out of Program or your deletion of your ecobee account, each of which will automatically result in the termination of your enrollment in Program. Member agrees to maintain network connectivity to the thermostat through Member’s high-speed internet service, and agrees, to the extent practical, to keep network connection in operating condition. Member agrees to be contacted by e-mail, text, mail, or telephone if, for any reason, Cooperative needs to verify connectivity, or member status. Member agrees to allow Cooperative employees or its contractors access to the participating thermostat installation. The information you have provided as part of this Agreement is truthful and you meet the minimum eligibility requirements. ecobee or the Cooperative may terminate this Agreement and not enroll you, or terminate your enrollment in the Program if you are not truthful in the information you submit as part of this Agreement, if you do not satisfy eligibility requirements, or for any other reason. You are using Program on a voluntary basis. You agree to participate in the Program in accordance with the ecobee Terms of Service, privacy policies and other policies on ecobee’s website (www.ecobee.com/legal/use/) and applicable laws and regulations. You release and hold harmless ecobee and the Cooperative from any liability, claim, demand, cause of action, damage or expense resulting from your participation in the Program. This Agreement is effective upon your submitting this Agreement and will continue until you, the Cooperative or ecobee cancels your participation. * ecobee thermostat model may change at the discretion of the Cooperative. Member Name Account Number Member Signature Date Submit Thank you for submitting your Program Agreement! v.2021-10

BUILT FOR STREAMING ENHANCE YOUR TV EXPERIENCE WITH SEI FIBER INTERNET New to Streaming There are many TV streaming services, but deciding which ones are right for you can be challenging. Now, you can use SEI REMC's MyBundleTV tool to get personalized recommendations. Just answer a few questions, select the channels you watch, and you'll receive custom recommendations to fit your streaming needs at the lowest prices available. Get Recommendations Already Streaming Did you know there is a world of streaming services beyond household favorites like Hulu, Netflix, and Amazon Prime? To discover new options you can add to your existing streaming lineup, visit our marketplace. There you can browse and sign up for 130+ unique streaming services to build a TV package that fits all of your viewing needs. Visit Marketplace Making the Switch to Streaming is as Easy as 1-2-3 Get Fast, Reliable Internet Sign up for fiber internet service from SEI Fiber. Our ultimate internet experience was built for streaming with symmetrical upload and download speeds. 1 Learn More Choose Streaming Services Use the MyBundleTV tool to find streaming options that meet your viewing needs at the best possible prices. 2 Get Recommendations Find a Streaming Device A Smart TV will work with many streaming services. For optimal compatibility, a streaming device is recommended for each TV you plan to stream on. 3 View Device Options Streaming Resources What is Streaming TV? Streaming Marketplace MyBundleTV Profile Free Live TV Amazon Fire TV Support Apple TV Support Chromecast Support Roku Support Hulu Support Netflix Support Sling TV Support YouTube TV Support

Energy Sources Electricity powers our businesses, heats our homes and improves our health. Where your electricity comes from is just as important as how it gets to you. Our commitment to reliability includes a diversified generation portfolio. Fifteen years ago, your electricity was generated solely from coal-fired power plants. Today, natural gas and renewable generation such as wind, solar, hydro, coalbed methane and landfill gas make up 42 percent of the resources that supply the electricity needed to power members’ homes and businesses. Coal provides the remainder of our generation capacity. There is no one, single, perfect energy choice. All are needed. When taken together, all energy sources - coal, natural gas, and renewables – assure reliable and affordable power – now and in the future. Hydro Power Solar Panels Landfill Gas Plants Wind Turbines

Educational Resources Discover a world of knowledge and tools to empower your energy journey! From engaging Energy Explorer Activities for young learners to our hands-on Live Line Demonstrations , we’re here to inspire and educate. Explore our Plug Into Safety blog for monthly tips on staying safe, and uncover practical Savings Resources to help you save energy and money. Click below to explore our full collection of educational resources! EXPLORE OUR EDUCATIONAL RESOURCES Electric Vehicles Curious about electric vehicles? Discover why EVs are gaining popularity for being cost-effective, low-maintenance, and environmentally friendly. Let Southeastern Indiana REMC guide you with the information you need to make an informed decision. Learn More Resource center Here you’ll find essential information and answers to common questions. Explore forms, rates, bylaws, and service rules to stay informed and connected. FORMS Governance documents Energy Assistance Energy Sources Southeastern IN REMC works closely with (EAP) Indiana Home Energy Assistance program, as well as township trustees to obtain assistance for our members who are having difficulties paying their electric bills. EAP is a low income energy assistance program made available through the Indiana Division of Family and Children. Most of us take electricity for granted, but we do care about its availability and affordability. As your power provider, Southeastern Indiana REMC supports a comprehensive power supply mix to help keep your electricity as affordable and reliable as possible. Grassroots Advocacy Make your voice heard! Grassroots advocacy is key to supporting rural Indiana and ensuring electric cooperatives can continue serving our communities. Learn how you can get involved and make a difference. Click here to learn more MV-WEB

Member Center Welcome to the Member Center – your hub for important cooperative information. Here, you’ll find everything you need to stay informed, from billing and payment options to director elections, patronage capital, community programs, and more. BILLING AND PAYMENT OPTIONS Manage your account with ease! Whether you need to view your bill, make a payment, or explore flexible billing options, this is your go-to resource for all your billing needs. COMMUNITY At Southeastern Indiana REMC, we believe in supporting the places we call home. Through local initiatives and cooperative values, we strive to make a positive impact in southeast Indiana. SMARTHUB Take control of your account with SmartHub! Easily manage your account, pay your bill, and monitor your energy usage. ANNUAL MEETING Stay informed and engaged with Southeastern Indiana REMC's Annual Meeting! This is your opportunity to hear updates, vote in director elections, and connect with fellow members as we shape the future of our cooperative. DIRECTOR ELECTION Have a voice in your cooperative! Here, you'll find information on Director Elections, the Nominating Committee, and Director Candidate details—everything you need to participate in shaping Southeastern Indiana REMC’s leadership. PATRONAGE CAPITAL As a member-owner of Southeastern Indiana REMC, you share in the success of your cooperative. Patronage Capital represents your stake, with refunds distributed back to members when financial conditions allow.

Electric Vehicles Electric vehicles have grown in popularity all around the world for being cost effective, low maintenance, and reducing pollution. Are you interested in purchasing an electric vehicle (EV), but don't know where to start? Southeastern Indiana REMC is here to offer guidance and insight as you make this decision. If you're considering an electric vehicle, please work with us to: ensure you have the right power supply for your charging needs take advantage of rate options to save you money

Electric Service Start or Transfer Electric Service To start a new service or to transfer an existing service, call our Member Service Representatives during business hours. 7:30 a.m. - 4:30 p.m., Monday-Friday EDT (812) 689-4111 Fill Out Your Application Residential Service Commercial Service Before you get started... To enable us to better serve you, please have one or more of the following pieces of information available: Owner's name Account number Service address Meter number Pole location number A New Service is a new home, building, grain bin, etc. which has never had electric service before. Information on location, type and size of new construction, service size, and heating/cooling equipment type and size will be needed. The member service and design departments will assist you with technical information. A Transfer of Service is changing an existing account from one member’s name and putting it into a different member’s name. This process requires the name the account is in presently or account number, a forwarding address for the member moving out, name and address of the member moving in, phone number and signed Membership Agreement. A Service Upgrade is an increase in electric load at your location, which may require us to change or upgrade the service to your location. Be sure to include us in your plans so all equipment is sized correctly and safely. Outdoor Lights can be installed for your convenience and safety. Contact our member service department to set up outdoor lighting for your account. Line Locating before undertaking any substantial outdoor projects such as those listed below, be sure to contact Indiana Underground Plant Protection Service to avoid dangerous and costly mistakes. They will let you know the location of the underground power lines in your area. Just call 1-800-382-5544 two days in advance of your project start. Landscaping Concrete Work In-ground pool installation Sewer tile installation Home or building additions Deck construction Fence installation Gardens Vegetation Management Reliable electricity depends on keeping power lines clear. To prevent outages and ensure safety, Southeastern Indiana REMC implements a vegetation management plan to control tree and plant growth near power lines and equipment. Read More

Patronage Capital Patronage Capital refunds (or also known as capital credits) are retained margins left over at the end of a year at a not-for-profit electric cooperative. Capital credits represent the most significant source of equity for Southeastern Indiana REMC. Since a cooperative’s “shareholders” are also the people the co-op serves, capital credits reflect each member’s ownership in the cooperative. This differs from dividends that investor-owned utilities pay shareholders, who may or may not be customers of the utility. The information contained in this website listing is for general information purposes only. The list of names is provided by “Southeastern Indiana REMC”. Although we will strive to keep the names up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability with respect to the list of names provided on this website. Forms: Individual Claim Form | Business HOW MUCH PATRONAGE (CAPITAL CREDITS) IS BEING REFUNDED IN 2022? Your Board approved refunding capital credits for the years 1999, and part of 2020. The total amount of patronage to be refunded is $1,514,590.85. We typically only refund around 74% of this amount or about $1,120,797.23 due to not having a valid address for some former members. WHERE DOES THE MONEY COME FROM? Member-owned, not-for-profit electric utilities like Southeastern Indiana REMC set rates to generate enough money to pay operating costs, make payments on any loans, and provide an emergency reserve. At the end of each calendar year, we subtract operating expenses from the total amount of money collected during the year. The balance is called a margin. HOW ARE MARGINS ALLOCATED? Margins are allocated to members as capital credits based on their purchases from the cooperative – how much power the member used. Member purchases may also be called patronage. WHY DOES MY COOPERATIVE REFUND CAPITAL CREDITS? Doing so follows one of our seven cooperative principles – Members’ Economic Participation – through rotation of capital. Capital rotation/refund, when determined feasible by the Board, is also required to meet IRS requirements to maintain our 501 C12 tax status. Capital rotation/refund is also used as a tool to target our optimum equity range, which falls between 40% to 60%. If cash is available and equity is on the high end of the range, a capital credit refund to members is an appropriate consideration of our Board in controlling our system equity. ARE CAPITAL CREDITS REFUNDED EVERY YEAR? Each year, the Southeastern Indiana REMC Board of Directors decides whether to refund capital credits based on the financial health of the cooperative. During some years, the co-op may experience extreme weather patterns which significantly affects kWh sales and margins, high growth in the number of new accounts added, maintaining an optimal equity level, rate inadequacy due to inflated costs since the last rate revision, or severe storms may result in the need to spend additional funds to repair lines and restore electric service. These events might lower cash and member equity, causing the board to defer any capital credit refund. For this reason, Southeastern Indiana REMC’s ability to return margins to members in the form of capital credits reflects your cooperative’s strength and financial stability. DO I LOSE MY CAPITAL CREDITS IN THE YEARS THE CO-OP DECIDES NOT TO MAKE REFUNDS? No. All capital credits from every year members have been served by Southeastern Indiana REMC are maintained until such time as the board refunds them. Prior to this year, Southeastern Indiana REMC refunded all capital credits through 1998 and parts of 2017-2019. HOW MUCH HAS SOUTHEASTERN INDIANA REMC PAID IN TOTAL CAPITAL CREDIT REFUNDS SINCE IT BEGAN IN 1939? Southeastern Indiana REMC has paid $30,418,955.23 in capital credit refunds to current and former members to date. HOW OFTEN DO MEMBERS RECEIVE CAPITAL CREDITS? The Southeastern Indiana REMC Board of Directors decides each year whether to refund capital credits. When the cooperative is strong enough financially and the member equity levels are high enough, the board directs staff to refund some portion of past years’ capital credits. HOW WILL REFUNDS BE ISSUED? Members currently receiving electric service will see the refund as a separate line item on their electric bill in March. Inactive members (with capital credits due) will receive a capital credit check. Due to the expense involved in processing printed checks, the minimum capital credit check that will be written will be $5. WHAT IF I HAVE MOVED? If you move or no longer have electric service with Southeastern Indiana REMC it is important to keep your address current, so future disbursements can be properly mailed. Capital credits are reserved for members even if they move out of the Southeastern Indiana REMC service area. Southeastern Indiana REMC will make a diligent effort to send a check to a valid address by mail. HOW MANY PEOPLE WILL GET REFUNDS? Roughly 21,850 currently active members will receive a bill credit on their primary electric account and another 8,550 active members (i.e. Beneficiaries) will receive a check from Southeastern Indiana REMC. More Information We appreciate the opportunity to serve you and thank you for being a member. If you have additional questions about capital credits, please call (812) 689-4111.