Join the SEI REMC Co-op Kids Club! The SEI REMC Co-op Kids Club helps young members learn about electricity, fiber, safety, energy, and the cooperative difference through fun, hands-on activities designed just for kids. FREE Quarterly Kids Club KitS Families who join the Co-op Kids Club will receive a FREE Kids Club Kit mailed directly to their home each quarter. Every kit includes kid-friendly activities, seasonal surprises, educational resources, and more—all designed to help children stay connected with their local cooperative. While we've transitioned away from in-person meetings, we're excited to offer even more opportunities for kids to learn and engage from home. Our goal is to provide fun, meaningful experiences that families can enjoy together throughout the year. Membership is FREE and open to kids in grades 1 - 6! Complete the form below to sign up and start receiving your quarterly Kids Club Kits. Co-op Kids Registration Form Child's first name* Child's last name* Child's grade* Parent/Guardian name* Email* Multi-line address Country/Region* Address* City* Zip / Postal code* Submit Registration

Energy Explorers Below are multiple worksheets for young students to help learn more about electric cooperatives.

Billing and payment Options 1. PAY BY PHONE (844) 959-3031 2. PAPERLESS BILLING Enroll in Paperless Billing through your SmartHub Account . Step by step instructions for enrolling in paperless billing on an iPhone. Step by step instructions for enrolling in paperless billing on a PC. 3. AUTOMATIC PAYMENT Each month your bill amount will be deducted from your checking/savings account or directly from your bank. You will receive a billing statement prior to withdrawal so you’ll know how much is being withdrawn to pay your monthly bill. No more checks to write or last minute rush to pay your bill on time! Automatic Payment 4. BUDGET BILLING Most people experience higher electric bills in summer and winter when temperatures are at extreme highs and lows. This can make it difficult to stick to a budget. Members who enroll in our Budget Billing program can avoid this seasonal swing and can have their bill amount averaged. If you are interested in Budget Billing, please call or visit our office. We will guide you through the simple process of signing up. Note: The consumer agrees payment will be made by the due date each month. The consumer understands the monthly payment is not the amount actually billed and they will be liable for any balance due or will be given credit for any overpayment at the time of termination of this agreement, or at the time service is disconnected. To qualify for budget/variable billing, members must: be on our service for 12 months no disconnect collar/smart meter $0.00 balance 5. PREPAID ELECTRIC SERVICE What is prepaid billing? With prepaid billing, you pay for electricity how and when you choose. Purchasing electricity before you use it allows you to control your budget and pay how much you want, when you want. And there are no security deposits or late fees. Instead of a monthly bill, your use and balance are calculated daily. How does it work? You purchase electricity before you use it. Payments can be made when you want – online, over the phone, or in person at our office. When your account runs low, you will get an alert by email, phone call or text, letting you know it’s time to recharge your account. What if paying your electric bill was like buying gas for your vehicle? It can be! Southeastern Indiana REMC offers prepaid billing, a pay-as-you-go energy solution. Choose your own payment schedule Purchase electricity when convenient Monitor electric use Customize the plan that’s best for you No deposits, no late fees, no monthly bills Prepaid Electric Service Agreement Application Prepaid Electric Service Terms 6. ENERGY ASSISTANCE Southeastern IN REMC works closely with (EAP) Indiana Home Energy Assistance program, as well as township trustees to obtain assistance for our members who are having difficulties paying their electric bills. EAP is a low income energy assistance program made available through the Indiana Division of Family and Children. The Low Income Home Energy Assistance Program (LIHEAP) is a federally funded program that helps eligible low-income households manage their home energy costs. Assistance may be available to help with heating and cooling expenses, as well as emergency situations related to energy needs. Let's Work Together Want to know which billing option is right for you? Want to explore more possibilities when it comes to your billing? Give us a call at (812) 689-4111.

Southeastern Indiana REMC helps members explore wind turbines, renewable energy generation, interconnection requirements, and resources for safe, efficient energy use. Wind Turbines Determine how much electricity you use and what it costs, annually and by the kilowatt - hour . Then, find ways to make your home more efficient and reduce your energy use. Start by calculating your average electricity bill. The U.S. Department of Energy (DOE) provides some rules of thumb in its Small Wind Electric Systems: A U.S. Consumer’s Guide http://energy.gov/eere/office-energy-efficiency-renewable-energy(link is external) Then, conduct an energy audit of your home to identify ways of using energy more efficiently and ways of reducing energy use. United Cooperative Services offers free energy audits to its members. Implementing energy efficiency opportunities will almost always offer a quicker return on your investment and additionally may enhance the viability of a wind turbine project through a lower capital expense associated with a smaller turbine that will satisfy the new lower energy load. This could lower your electricity bill significantly. Determine your site suitability and wind resource. Most experts recommend that you have at least one acre of land if you are considering the installation of a small wind system. Smaller parcels may be suitable if adequate tower setbacks can be achieved. Examine your site for potential turbulence. When wind flows around buildings, trees, and other structures in the landscape, it slows down or becomes turbulent. A wind turbine should be placed in a location where turbulence is minimized. It also should be placed upwind of buildings and trees. In addition, you should determine the “roughness”—the terrain and density of vegetation on the landscape—within a radius equal to 20 times the tower height, in the prevailing wind direction. Determine estimated installed cost of system and calculate return on investment. A rule of thumb for estimating the cost of a small wind system is $4–$10 per installed watt. The total installed cost is the cost of the wind generator and tower plus the cost of permitting, installation, and interconnection to the grid. The payback for a small wind system is the amount of time it takes for the system to pay for itself in energy savings. Graph reflects KWH produced* 132 (cost per kwh)

SEI FIBER TERMS AND CONDITIONS OF SERVICE Download a Copy These terms and conditions apply to all fiber services, including but not limited to high-speed broadband service, voice service, and construction and installation work (collectively the “Services”) provided by Southeastern Indiana REMC (SEIREMC) or its contractors, vendors, and agents, and may be amended from time to time in the sole discretion of the board of directors of SEIREMC. SUBSCRIPTION AND PAYMENT TERMS Member/Customer is subscribing to Services set forth on the SEI Fiber Installation and Service Agreement. Member/Customer agrees to pay monthly charges in advance, including all applicable taxes and fees. Member/Customer agrees to pay for all Services provided by SEIREMC including but not limited to charges for installation and equipment, if needed. LATE / OTHER CHARGES SEIREMC may impose an administrative late fee (“Late Fee”) for each month’s charges not paid when due. The Late Fee is intended to be a reasonable advance estimate of costs to manage past due accounts. Some examples of costs incurred to manage past due accounts include the additional expense associated with preparing additional bill statements, processing Member/Customer’s service records, mailing additional notices, tracking past due accounts, responding to inquiries regarding past due balances, making collection telephone calls, performing special procedures to process past due payments, generating work orders, and performing necessary field work, or to collect past due accounts. The Late Fee is not interest, a credit service charge, or a finance charge. If Service is disconnected, SEIREMC may impose a reconnect charge and/or security deposit in addition to collecting any outstanding balance, including Late Charge, before service is restored. If Member/Customer’s check is returned for insufficient funds, SEIREMC may impose a service charge. All fees and other charges are outlined within the Schedule of Miscellaneous Fees and Charges, available at www.seiremc.com. If Member/Customer has not paid amounts due within 30 days of the due date, and SEIREMC uses the services of a collection agency and/or attorney to collect amounts due, Member/Customer agrees to pay to SEIREMC, in addition to other amounts due, all reasonable agency and attorney’s fees incurred by SEIREMC, including without limitation, court costs. SEIREMC will include, at no cost to the Member/Customer, one initial site visit by a Staking Engineer to determine the best path for the construction of the fiber lines and Network Interface Device (NID). If, after the initial site visit, the Member/Customer requests to change the previously agreed upon construction plan, an additional site visit may be required. Additional site visits may incur additional fees. CONTRACT TERMS Service Package Changes Members may upgrade their subscribed service package at any time during the contract term. Downgrades to a lower service package are not permitted during the active contract term. Early Termination/Cancellation In the event the Member cancels service prior to the expiration of the agreed contract term, the Customer shall remain responsible for payment of the remaining balance due under the contract, including any applicable early termination charges and outstanding fees. Application of Outstanding Balances Any unpaid balance remaining on a disconnected or terminated account may be transferred to and applied against any other active account or service maintained under the same Customer name, where applicable. OWNERSHIP OF EQUIPMENT - RISK OF LOSS Equipment includes all equipment installed in or on Member/Customer’s premises by SEIREMC or its contractors, vendors, and agents. This equipment and other property and facilities (Equipment), delivered to Member/Customer and/or installed on the premises to receive the Service, shall remain the sole and exclusive property of SEIREMC. Member/Customer assumes the risk of loss, theft, or damage to all Equipment at all times prior to the removal of the units by SEIREMC or return of the units by Member/Customer. Member/Customer agrees to pay any Equipment lease charges associated with the Service. Upon termination of service for any reason, Member/Customer agrees to immediately return all Equipment in the operating condition as when received (reasonable wear and tear excepted) directly to SEIREMC within thirty (30) days of the termination. In the event that the Equipment is destroyed, damaged, lost or stolen, or not returned to SEIREMC for any reason within thirty (30) days of termination, including fire, flooding, storm, or other incident beyond Member/Customer’s control, Member/Customer shall be liable to SEIREMC for the full replacement cost of any unreturned or damaged Equipment. Member/Customer understands and agrees that any credit balance on the account may be used to offset the cost of any unreturned or damaged Equipment. TAMPERING / MISUSE / LOST / STOLEN Member/Customer shall not alter, misuse, repair, or in any manner tamper with the Equipment or outlets or remove from the Equipment any markings or labels. Equipment cannot be removed from Member/Customer’s premises and used in another location. Member/Customer is responsible for the safekeeping of all Equipment. If any Equipment is destroyed, damaged, lost or stolen while in Member/Customer’s possession, Member/Customer shall be liable for the cost of repair or replacement of the Equipment. TERMINATION OF SERVICE BY MEMBER/CUSTOMER Member/Customer may terminate Service by providing SEIREMC at least seven (7) days advanced notice and returning all Equipment back to SEIREMC. Member/Customer may terminate Service in person at the office or by telephone. Account holders are liable for all Services rendered by SEIREMC up to the time the account has been deactivated, and SEIREMC has received all Equipment. THEFT OF SERVICE The receipt of Services without SEIREMC’s authorization is a crime. Member/Customer understands that the law prohibits willful damage, alteration, or destruction of Equipment. Member/Customer can be subject to both civil and criminal penalties for such conduct. Member/Customer shall not move Equipment to another location or use it at an address other than the Service Address without prior authorization from SEIREMC. TERMINATION OF SERVICE BY SEI FIBER SEIREMC reserves the right to suspend performance or terminate Service for the breach of any of these terms and conditions or policies related to the Services. SEIREMC may immediately terminate any subscriber account that it determines, in its sole discretion, is transmitting or is otherwise connected with any “spam” or other unsolicited bulk email. Member/Customer agrees to pay SEIREMC’s damages for “spam” or unsolicited bulk email transmitted from or otherwise connected with Member/Customer’s account, provided that such action is required by SEIREMC in order to protect the integrity and Member/Customer’s use of SEIREMC’s network and services as provided for in SEIREMC’s Network Management Policy. SEIREMC reserves the right to reject or remove what it considers, in its sole discretion, to be “spam” or other unsolicited bulk email from the Internet Services and shall have no liability for blocking any email considered to be “spam”. SEIREMC will attempt to give Member/Customer prior notice of a disconnection of all or part of your Service, except if the disconnection is requested by the Member/Customer, or as necessary to prevent theft or abuse of service. Once Member/Customer’s bill is past due, SEIREMC may disconnect Member/Customer’s Service. Upon termination for any reason, SEIREMC may charge additional fees on any unpaid balance. Member/Customer understands and agrees that any deposit on the account may be used to offset any outstanding balance and/or the cost of any unreturned or damaged Equipment. Further, Member/Customer understands and agrees that SEIREMC may charge Member/Customer’s credit card on file at termination of Service in the amount of any outstanding balance and/or for the cost for any unreturned or damaged Equipment, in accordance with applicable law. Member/Customer expressly agrees that upon termination of this Agreement, whether initiated by Member/Customer or by SEIREMC: (i) Member/Customer will pay SEIREMC in full for the use of any Equipment and Service(s) up to the later of the effective date of termination of this Agreement or the date on which the Service(s) and any Equipment have been disconnected and returned to SEIREMC; (ii) Member/Customer will permit SEIREMC to access the Premises at a reasonable time to remove any Equipment and other material provided by SEIREMC; (iii) Member/Customer will ensure the immediate return of any Equipment to SEIREMC and will return or destroy all copies of any software provided, pursuant to the Agreement; and (iv) SEIREMC is authorized to delete any files, programs, data, and email messages associated with such account. CHANGES IN SERVICE / CHARGES Except as provided herein, SEIREMC may change its Services and charges, including deleting Services. SEIREMC will give Member/Customer thirty (30) days prior notice of changes in charges or Services or in conformity with applicable law, whichever is longer. Member/Customer acknowledges that the content, programs and/or formats of the Services may be discontinued, modified, or changed by the owners of the Services at any time without prior notice. Pursuant to Ind. Code Ch. 8-1-29, subscribers receiving Voice Service from SEIREMC may not be switched to another telecommunications provider unless authorized by the subscriber or billed by SEIREMC for services added to the subscriber’s service order without the subscriber’s authorization. Additionally, SEIREMC may not submit a preferred carrier change order for Voice Service unless the order has first been confirmed in accordance with the procedures described in Ind. Code § 8-1-29-5.5. Notwithstanding any other provision of this Agreement to the contrary, a subscriber of Voice Service may file a complaint with the Indiana Utility Regulatory Commission for violation of these provisions in accordance with Ind. Code § 8-1-29-7. Notwithstanding any other provision of this Agreement to the contrary, subscribers receiving Voice Service from SEIREMC will have all customer service rights now or hereafter set forth in 170 IAC 7-1.3, including, but not limited to, notice of proposed rate changes, billing in compliance with 170 IAC 7-1.3-6, billing adjustments to the known date of error or for a period of eighteen (18) months, whichever is shorter, prohibition on unauthorized switching of telecommunications providers and billing for telecommunications services added without the subscriber’s consent, and subscriber complaints to the IURC. TRANSFER OF ACCOUNT / CHANGE OF RESIDENCE The Service shall only be provided to Member/Customer at the Service location where SEIREMC installation is performed. Member/Customer may not transfer Member/Customer’s rights or obligation to the Service to any successor tenant or occupant or to any other address without SEIREMC’s prior consent. SERVICE AND REPAIRS SEIREMC will make reasonable efforts to maintain its system and respond to service calls in a timely manner. SEIREMC will repair damage to Equipment, or interruption of Service, due to reasonable wear and tear or technical malfunction. Physical damage to Equipment caused by intentional or negligent misuse is Member/Customer’s sole responsibility and Member/Customer must pay SEIREMC for the cost of repair or replacement. ACCESS ON PREMISES By entering into this Agreement, Member/Customer hereby grants to SEIREMC, and affiliates, a license to enter upon Member/Customer’s premises to construct, install, maintain, relocate, inspect and/or replace all other Equipment necessary to provide Services. If Member/Customer is not the “Owner” of the premises, Member/Customer warrant that they have authority to grant such a license to SEIREMC or that they have obtained the consent from the Owner of the premises for SEIREMC to make the installation and maintenance contemplated by this Work Order. If Member/Customer is not the Owner, Member/Customer shall indemnify and hold SEIREMC harmless from and against any claims of the Owner of the premises arising out of the performance of this Agreement. If Member/Customer indicated on the Installation and Service Agreement that Member/Customer is the Owner of the Property or the Designated Agent of the Owner, Member/Customer agrees that: By signing this agreement for communications service, Member/Customer represents that they are the Owner of the property at which broadband internet service is being provided or the designated agent of the Owner of the property, and Member/Customer expressly consents to the expansion of the electric easement that Southeastern Indiana REMC has on my property to include communications infrastructure. By signing this agreement for communications service or master agreement or a notarized affidavit, Member/Customer acknowledges that they are not entitled to any additional compensation for the expansion of the electric easement to include communications infrastructure, other than the value of being provided access to any communications service that SEIREMC may offer. Member/Customer understands that anyone other than the property Owner or the property Owner's designated agent may be: (A) subject to penalties for perjury; and (B) liable for any just compensation provided for by law; for representing to SEIREMC that Member/Customer is the Owner of the property and signing the agreement without the consent of the property Owner or the property Owner's designated agent. CONTACT INFORMATION / CORRESPONDENCE Member/Customer hereby authorizes Southeastern Indiana Rural Electric Membership Corporation (SEIREMC) to deliver, or cause to be delivered, automated or auto-dialed prerecorded calls, text messages (SMS), emails, and/or any other form of automated written or audible notifications to the cell phone number and/or email address provided on this agreement. Member/Customer understands that such notifications may relay information regarding Member/Customer’s REMC account(s). Member/Customer understands that they can opt-out from receiving such notifications at any time. Member/Customer further understands that they are not required to provide consent, directly or indirectly, as a condition of purchasing any property, goods, or services. Member/Customer affirms that the information provided is correct and that they are the responsible party for the telephone and/or email accounts listed. Member/Customer understands any voice, text, or data costs incurred are the Member/Customer’s responsibility and agree to notify SEIREMC immediately in the event Member/Customer voluntarily or involuntarily relinquishes any of the phone number(s) or contact information identified above. Member/Customer acknowledges notifications may or may not be received for a variety of reasons with no guarantee timely notifications will be received. Member/Customer further acknowledges whether or not notifications are received, to hold SEIREMC harmless from any liability for injuries, damages, or costs that might result from failure to receive notifications. Do not mail written correspondence with Member/Customer’s bill statement. PLEASE SUBMIT ALL CORRESPONDENCE TO SOUTHEASTERN INDIANA REMC, ATTN: FIBER DIVISION. UNDERGROUND INSTALLATION AND RELOCATION This Underground Installation and Relocation Addendum is agreed to in conjunction with the Installation and Service Agreement entered into (the “Agreement”) by and between Southeastern Indiana REMC (“SEIREMC”) and the Member/Customer identified on the SEI Fiber Service Agreement (“Consumer”). 1. Any terms not otherwise defined herein shall have the meaning ascribed to them in the Agreement. 2. Part or all of the Equipment necessary to provide Services to Consumer will be installed underground at the Service Address. 3. Before SEIREMC commences underground installation work, Consumer shall: a. Accurately, thoroughly, and clearly locate and mark all consumer-owned underground facilities, including but not limited to, water lines, sewer and septic lines, electric lines, communications lines, irrigation equipment, electronic fencing, outdoor lighting, outdoor electric lines, etc… b. Clear the area to be trenched, excavated and/or knifed of any obstructions such as bricks, dirt piles, building material, debris, etc… c. Submit to the SEIREMC a completed plot plan indicating paved or concrete drives and future permanent structures such as patios, decks, etc. d. Pay all applicable invoices. 4. Consumer shall not construct, place, or plant any building, structure, pavement, patio, concrete, debris, trees, bushes or shrubs on or near the underground Equipment. Consumer shall be solely responsible for the cost of removing such encroachments and repairing any damage to the underground Equipment caused by such encroachments. 5. Consumer shall not excavate or dig deeper than sixteen (16) inches on or near the underground Equipment. Consumer shall be solely responsible for the cost of repairing any damage to the underground Equipment caused by such excavation or digging. 6. Consumer shall ensure that SEIREMC shall always have unimpeded access to its facilities. 7. Consumer shall defend, indemnify, and hold harmless SEIREMC and its officers, directors, employees, affiliates, suppliers, vendors, agents, and contractors (together the “Indemnified Parties”) from all claims, suits, judgments, causes of action, damages, losses, expenses, bodily injuries, and property damage, including but not limited to, reasonable attorney’s fees and costs, filed against or incurred by the Indemnified Parties in connection with, arising out of, or resulting from: (i) Consumer’s failure to accurately, thoroughly, and clearly locate and mark all consumer-owned underground facilities; (ii) Customer’s failure to fulfill of any of its obligations under this Addendum; or (iii) Customer’s breach of this Addendum. 8. SEIREMC shall restore the surface of the Service Address to as similar a condition as it was in preceding the trenching/knifing as is reasonably possible as soon after such work is complete as is reasonably possible. 9. SEIREMC, its agents and contractors, shall install the underground Equipment in a workmanlike manner consistent with prevailing ground conditions. PRIOR ACCOUNTS Member/Customer warrants that no monies are owing to SEIREMC from previous accounts with SEIREMC. If SEIREMC finds a prior account with Member/Customer monies owed to SEIREMC, then SEIREMC may apply any funds received to prior account(s). AMENDMENT SEIREMC may amend these terms and conditions of the Agreement, on a prospective basis, upon reasonable prior written notifications to Member/Customer. MEMBER / CUSTOMER WARRANTIES Member/Customer represents and warrants that they are at least 18 years of age and are legally authorized to enter into this Agreement. Member/Customer warrants that they are legally empowered to authorize SEIREMC to enter upon the premises for the purposes set forth in this Agreement, including but not limited to: (a) placing fiber-optic lines near or adjacent to the current locations of other utilities on the property, and if necessary, to install an above ground pedestal on the premises; (b) attaching wiring and equipment to a structure; and (c) installing, maintaining, repairing, or disconnecting Service. WARRANTY DISCLAIMER; LIMITATION ON DAMAGES Member/Customer expressly agrees that SEIREMC is not responsible or liable for any content, act, or omission of any third-party, including, without limitation, any threatening, defamatory, obscene, offensive, or illegal conduct, or any infringement of another’s rights including, without limitation, privacy, and intellectual property rights, and hereby releases SEIREMC for any such claims based on the activities of third parties. The Service(s) are provided to Member/Customer “as is” without warranty of any kind. Neither SEIREMC, nor its affiliates or any of its suppliers or licensors, employees or agents warrant the Service(s) will be uninterrupted or error-free or free from viruses or other harmful malicious agents even if anti-virus mechanisms are deployed. SEIREMC does not warrant that any data or any files sent by or to Member/Customer will be transmitted in uncorrupted form or within a reasonable period of time. All representations and warranties of any kind, express or implied, including without limitation, any warranties of title, noninfringement, fitness for a particular purpose and merchantability, are hereby excluded and disclaimed. SEIREMC and its employees, representatives and agents are not liable for any costs or damages, arising directly or indirectly, from the installation or use of, the licensed software, the service(s) (including e-mail), equipment furnished by SEIREMC, or SEIREMC's provision of technical service and support for the service(s), and Member/Customer agrees that this disclaimer of liability applies even if such damage results from the negligence or gross negligence of a SEIREMC installer, technician, or customer service representative and Member/Customer further agrees that this disclaimer of liability includes any indirect, incidental, exemplary, special, punitive or damages, regardless of whether or not SEIREMC has been advised of the possibility of such damages. In any event, SEIREMC’s cumulative liability to Member/Customer for any and all claims relating to the use of the service(s) shall not exceed the total amount of fees paid for the service(s) during the immediately preceding two (2)-month period. Member/Customer hereby releases SEIREMC from any and all obligations, liabilities, and claims in excess of this limitation. SEIREMC is also not liable for any costs or damages arising from or related to Member/Customer’s breach of this agreement. Member/Customer’s sole and exclusive remedies under this agreement are as expressly set forth herein. Some states do not allow the exclusion or limitation of implied warranties, so the above exclusions or limitations may not apply to Member/Customer. MEMBER / CUSTOMER INDEMNIFICATION Member/Customer agrees that they shall be responsible for and shall defend, indemnify, and hold harmless SEIREMC and its officers, directors, employees, affiliates, suppliers, vendors, agents and contractors and shall reimburse SEIREMC for any damages, losses or expenses (including without limitation, reasonable attorney’s fees and costs) incurred by SEIREMC in connection with any claims, suits, judgments and causes of action arising out of, (i) Member/Customer’s use of the service or equipment; (ii) Violation or infringement of contractual rights, privacy, confidentiality, copyright, patent, trademark, trade secret, or other intellectual property and proprietary rights arising from Member/Customer’s use of the Service or any unauthorized apparatus or system; and (iii) Member/Customer’s breach of any provision of this agreement. SERVICE INTERRUPTIONS SEIREMC assumes no liability for interruption of Service or alterations in programming due to circumstances beyond its control, including without limitation, acts of God, natural disaster, fire, civil disturbance, strike, or weather. SEIREMC assumes no liability for any substitution, discontinuation, or modification of any programming. SEIREMC will restore service as soon as reasonably possible after Member/Customer reports a service interruption or other problem. VOICE 911 / E911 SERVICE LIMITATIONS AND LIMITATION OF LIABILITY Member/Customer understands and acknowledges that they may lose access to Phone service or the Service may not function properly, including the ability to call for 911/E911 service, under certain circumstances, including but not limited to, the following: (i) Service provider network or facilities are not operating (ii) If Member/Customer otherwise loses broadband connection; (iii) If Member/Customer is experiencing a power outage (iv) If electrical power to the modem is interrupted; and (v) If Member/Customer failed to provide a proper service address or moved the service to a different address. Member/Customer agrees that SEIREMC shall have no liability for any damages caused, directly or indirectly, by Member/Customer’s inability to access the Services, including 911/E911 services. Member/Customer agrees to defend, indemnify, and hold harmless SEIREMC, its officers, directors, employees, affiliates, suppliers, vendors, contractors, and agents who furnish services to Member/Customer in connection with this Agreement or the Service, from any and all claims, losses, damages, fines, penalties, costs and expenses (including, without limitation, reasonable attorney’s fees) by, or on behalf of, Member/Customer or any third party or user of Member/Customer’s account relating to the absence, failure or outage of the Service, including 911 dialing and/or inability of Member/Customer or any third person or party or user of the Service to be able to dial 911 or to access emergency service personnel. INTERNET ACCESS SPEEDS The Internet access speeds quoted are the maximum rates by which downstream Internet access data may be transferred between SEIREMC facilities and the network interface device at Member/Customer’s home, office, or apartment building. The maximum rate is not guaranteed and may vary. The quoted speeds should not be confused with the speed at which Member/Customer’s modem receives and sends Internet access data through the public Internet as such speeds are impacted by many factors beyond SEIREMC’s control. Actual Internet speeds vary due to many factors including the capacity or performance of Member/Customer’s computer or modem and its configuration, Member/Customer’s wiring and any wireless configuration, Member/Customer’s destination and traffic on the Internet, internal network or other factors at the Internet site with which Member/Customer is communicating, congestion on the network and the general speed of the public Internet. The actual speed may affect your on-line experience including ability to view streaming video and speed of downloads. Except as otherwise provided by law, SEIREMC reserves the right to implement network management controls to optimize and ensure that adequate speed and data transfer is available to all Internet service Member/Customers. INTERNET USE SEIREMC is under no obligation to monitor the Service(s). However, SEIREMC reserves the right at all times and without notice to remove, restrict access to, or make unavailable, any content on its servers that it considers, in its sole discretion, to be obscene, lewd, lascivious, excessively violent, harassing, or otherwise objectionable, and to monitor, review, retain and/or disclose any content or other information in SEIREMC’s possession about or related to Member/Customer, their use of the Service(s) or otherwise as SEIREMC deems necessary to satisfy any applicable law, regulation, legal process, or governmental request. SEIREMC also retains the right to purge Member/Customer’s email account or accounts in the event that any such account has not been accessed for at least three (3) months. Member/Customer understands that use of SEIREMC’s Internet Service is subject to SEIREMC’s Acceptable Use Policy, which may be amended from time to time and can be found at www.seiremc.com, or may be requested by contacting SEIREMC at PO Box 196, Osgood, IN 47037 or 812-689- 4111. Member/Customer assumes all responsibility and liability for the security of information on their personal devices, including but not limited to Member/Customer’s computer, and information you transmit or receive through the Services. SEIREMC has no responsibility and disclaims any liability for the security of any information on Member/Customer’s personal devices, or the security or accuracy of any information or data transmitted or received through the Services. SEIREMC has no responsibility and disclaims any liability for unauthorized access by third persons to Member/Customer’s personal devices, files, or data or any loss or destruction of Member/Customer’s files or data. REVIEWED / APPROVED: 05/20/2026

Rates A-5 Residential Electric service A-5 Seasonal electric service Appendix A miscellaneous charges B-5 General Electric Service BD-5 Multi-phase general electric service C-5 Large Power Service-High Load Factor C-5 Large Power Service-Low Load Factor CPS-1 Commercial Power Service Distributed Generation Procedures & Guidelines Manual for Members Distributed Generation Purchase Tariff IDLE SERVICES IP-1 Industrial Power Service IPS-1 Industrial Power Service LM-1 Load Management Service Power Cost Tracker Adjustment Effective Q4 2025 Power Cost Tracker Adjustment Effective Q1 2026 Power Cost Tracker Adjustment Effective Q2 2026 Power Cost Tracker Adjustment Effective Q3 2026 SEI Fiber Outdoor Lighting Service TOD Time of Day - Residential UIPS-1 Unbundled Large Industrial Power Service Leasing Options Underground and Overhead METER SERVICES

What is your sixth-grader doing July 26-29? Learn about Camp Kilowatt and apply today! Students entering seventh grade in 2026 are eligible to attend and are selected by their local cooperative to participate in the four-day program. The students’ agenda combines traditional outdoor camp activities with environmental education, electrical safety practices and cooperative business education. The Camp Kilowatt program was developed by a committee of electric cooperative employees from Indiana. The camp is funded in part by Indiana’s electric cooperatives, Hoosier Energy, Wabash Valley Power, Indiana Electric Cooperatives and other industry partners. Submission Deadline: May 1, 2026 For more information about Camp Kilowatt, contact B.J. Myers at (812) 689-4111, ext. 236. Applications Open January 23, 2026 Apply Now Camp Kilowatt offers a chance for kids to learn more about energy while making new friends and enjoying fun activities and games. This dynamic three-day camp includes the following activities: Electricity generation and transmission education Horseback riding Bucket truck rides Rock climbing Archery Alternative energy education Internet safety Zipline Live line safety demonstration Swimming, and much, much more Congratulations to our 2025 selected students! Khloe Miller - South Ripley (Versailles) Allie Swinney - South Ripley (Holton) Esta Taylor - Home School (Rising Sun)

Member Complaint Form Nature of Complaint: Action taken to date: What (in your opinion) remains to be done: Additional Information: Submit Thanks for submitting!

New Member Page Welcome! Thank you for choosing Southeastern Indiana Rural Electric Membership Corporation (REMC), your local electric cooperative. Our top priority is providing you with reliable and affordable electricity. We put our members first, which is why our mission is: To safely provide reliable electricity and diversified services to the members and communities we serve. About SEIREMC New Member Resources We understand it can be overwhelming to navigate all the resources that come with a new service. Here are some places to start! Annual Meeting Attending the annual meeting gives you an opportunity to learn more about the cooperative and elect the Board of Directors. Bill Insert Bill Inserts are monthly newsletters that are sent in the mail along with your monthly bill. If you pay your bill electronically, you can access an electronic version. Board of Directors We are a not-for-profit electric cooperative governed by a nine-person Board of Directors. One member from each of the nine districts of the cooperative is elected by the members to serve a three-year term on the Board of Directors. Bylaws As a nonprofit, we encourage you to take a look at our bylaws to learn more about how we operate as a cooperative. Indiana Connection Indiana Connection, a monthly magazine published especially for Indiana’s electric cooperative members, is one way the REMC informs and educates its members. Indiana Connection is available not only in a print format but as an electronic publication as well, for those who prefer getting their information on their electronic devices. Service Rules & Regulations Read more about our entire body of rules, procedures and policies. SmartHub SmartHub lets you manage all aspects of your REMC account online or with your mobile device. Creating a SmartHub account takes less than three minutes.

Southeastern Indiana REMC provides solar panel resources to help members understand renewable energy, interconnection, safety requirements, and energy generation options. Solar Panels To assist our members, we have developed a streamlined process that will ensure all members continue to have safe, reliable, efficient and cost-effective electricity. Our mission is to protect the safety of cooperative personnel and member-consumers, maintain the integrity and reliability of the grid, and establish mechanisms to ensure rate fairness for all member-consumers. Consumer-owned generation interconnections can affect the safety and reliability of the distribution system. We have developed technical interconnection rules that address those safety and reliability impacts as well as a net metering rate that ensures fairness across all members. We are ready to help you by offering factual information and answering your questions. It is our goal to provide you with the tools that you need to make an informed decision about adding generation to your home or business. THINGS TO CONSIDER BEFORE INSTALLING SOLAR Rate Tariff Southeastern Indiana REMC currently purchases excess energy at $0.05 per kwh for systems 50kW and under. For systems over 50kW, excess energy is purchased at Hoosier Energy's current renewable rate. Energy Efficiency Measures Changing out your windows/doors, adding insulation, and upgrading old heating systems and appliances can often save energy at a lower cost than installing solar panels. Updating your home leads to reducing your total energy use. Geothermal heat pumps provide clean, quiet heating and cooling while cutting utility bills by up to 70%, and Southeastern Indiana REMC offers rebates for them. Purpose Is your purpose environmental, to save money, to lower your electric bill, or for outage protection? Cost The average cost of a standard (non-tracking) solar photovoltaic system is $2.50-$4.50 per watt. (The average 10kw system would cost $25,000 - $45,000.) A backup battery system to store excess energy costs an additional $2 per watt. The average payback for PV is 20 years. Square Footage Each kW of power requires about 55-65 sq ft of space (whether it's on your roof or in your yard). A 10kw system would require 550-650 sq ft. Federal Tax Credit There is a federal tax credit for solar projects. Learn more at www.energy.gov . It takes approximately 33 - 300 watt solar panels to power an average Indiana home. Larger homes or inefficient homes would require more. AVOID SOLAR SCAMS 5 things to consider before you install a solar system Installers who make false claims about excessive annual utility rate increases Installers who say NOT to contact your electric cooperative Misleading projected savings Deceptive sales tactics that push you to make a decision or sign a contract before you do your own research False claims that you will have no utility bills or will make money from energy generated Use Trusted Sources If you’re considering a solar array for your home, make sure you are working with a reputable company. Because this is still an emerging industry with evolving technology, there has been a proliferation of pop-up companies in the market to make a quick buck. Southeastern Indiana REMC wants its members to make informed decisions about whether solar is right for them. After all, Southeastern Indiana REMC has a different “bottom line” that is not directly tied to the sale of a product or service. We take a more holistic, objective view of how to achieve energy and cost savings for our members, and that may or may not include solar. Before you sign the dotted line, please feel encouraged to contact us with any solar array questions at engineering@seiremc.com . In this ever-changing environment, it’s important to remember you have a trusted energy advisor – your local electric cooperative. We are a community-focused organization serving our diverse communities with innovative energy solutions and life-enhancing services. Remember, we’re just one call or click away, so please reach out with any questions about your electric service or bills – we’re here to help. Solar Play Video Play Video 01:20 Analyze Your Electric Usage and Understand Solar Capabilities | Southeastern Indiana REMC Considering solar energy? Analyze your electric usage to see if solar works for you. - For more information, visit our solar panel page on our website: https://www.seiremc.com/solar - HEADQUARTERS OFFICE P.O. Box 196 712 South Buckeye Street Osgood, IN 47037 OFFICE HOURS: 7:30 a.m. - 4:30 p.m., Monday - Friday EDT Phone: (812) 689-4111 or 800-737-4111 Fax: (812) 689-6987 Email: contact_us@seiremc.com Play Video Play Video 02:54 5 Things to Consider Before Installing Solar | Southeastern Indiana REMC Interested in installing solar panels as a new source of energy? Here are 5 things to think about before making your decision. - For more information, visit our website at seiremc.com/solar. Play Video Play Video 01:44 Know Solar Safety Requirements | Southeastern Indiana REMC Interested in installing solar panels as a new source of energy? Here are some need-to-know safety requirements when installing/using solar. - For more information, visit our solar panel page on our website: https://www.seiremc.com/solar - HEADQUARTERS OFFICE P.O. Box 196 712 South Buckeye Street Osgood, IN 47037 OFFICE HOURS: 7:30 a.m. - 4:30 p.m., Monday - Friday EDT Phone: (812) 689-4111 or 800-737-4111 Fax: (812) 689-6987 Email: contact_us@seiremc.com BEFORE YOUR SOLAR PANELS ARE INSTALLED Review Review our power generation system manual and requirements . For systems over 50kW, contact our Engineering Department. Application Submit the following information to us for approval: Application Electrical one-line diagram of your system Specification sheets for all equipment in the interconnection Proof of insurance coverage (must have at least a $300,000 liability policy) Pay the application fee ($400 for 50 kW or less, $1000 for over 50kW) Submit Your Application First Name Last Name Email Phone Address Message Application Upload File Upload PDF file (Max 15MB) Diagram of System Upload File Upload PDF file (Max 15MB) Specification Sheets Upload File Upload PDF file (Max 15MB) Proof of Insurance Coverage Upload File Upload JPEG/PNG file (Max 15MB) Upload File Upload PDF file (Max 15MB) Submit Application Thanks! We'll contact you as soon as we can. Contact Once we have received your application, we will contact you. Functional Testing Once your agreement is accepted, a functional test will be performed at the location of your interconnection with Southeastern Indiana REMC. The functional test is to ensure that the system cannot back feed electricity on the lines during a power outage. (Your meter will be replaced, and your account will updated.) Documents Harnessing the Power of Renewables Booklet | P ower Generation System Manual and Requirements | Application

Careers at SEI REMC Southeastern Indiana REMC is more than just an electric cooperative—we’re a team dedicated to powering our communities and providing exceptional service to our members. Whether you're interested in working as a lineman, ensuring safe and reliable electricity, or in roles supporting technology, customer service, mapping, or operations, we offer diverse career opportunities to match your skills and passion. As a member-focused organization, we value safety, teamwork, and innovation, providing a dynamic work environment with opportunities for growth and professional development. If you're looking for a rewarding career that makes a difference, explore our current job openings and become part of the SEIREMC team today! Employment Opportunities Looking for a career with competitive pay and big benefits that also gives you opportunities to grow, serve your local community and provide meaningful work? Check out our available positions and apply!

Press Releases Read the latest press releases from Southeastern Indiana REMC to learn how we're serving our members and communities. FEBRUARY 2026 Southeastern Indiana REMC Awards $46,100 in Operation RoundUp Grants OCTOBER 2025 Southeastern Indiana REMC Announces 'Co-op Days' in Celebration of National Co-op Month