Search

SEI FIBER PRIVACY POLICY Download a Copy I. INTRODUCTION Protecting your privacy is important to us. Southeastern Indiana REMC hopes that the following statement will demonstrate our full commitment to privacy and help you understand how Southeastern Indiana REMC collects, uses and safeguards any personal information you provide us from this Web site. II. INFORMATION COLLECTED Southeastern Indiana REMC only collects personal it uses to provide services to its members. Like most Internet sites, we do obtain some non-personally identifiable information such as the URL that referred you to our site, your Internet browser version, or type of operating system that you use. This information helps us analyze traffic patterns, perform routine maintenance, maintain site security, and is used solely for the purpose of improving our site navigation, measuring our advertising effectiveness and to improve the appearance of our site to the maximum number of visitors. Generally, the information we collect is temporary and when you leave the site this information is deleted from our system. Be assured that no personal information will ever be shared or sold by Southeastern Indiana REMC. III. USE OF COOKIES Southeastern Indiana REMC sometimes uses "cookies" to enhance your experience on this web site. Cookies cannot be used to personally identify you in any way. A cookie is a unique file that is stored on your computer. This cookie helps ensure that you don't repeatedly see the same advertisement, such as a pop-up ad window. Although the acceptance of cookies helps us to enhance your stay at our site, they are not required to view our site. If you do not want cookies, you can usually configure your Internet browser software to reject cookies or manually delete them. Consult your Internet browser's documentation for more information. IV. SHARING OF INFORMATION Protecting your privacy is very important to us. Southeastern Indiana REMC does not sell or share any type of personal information with anyone. However, we cannot be responsible for the privacy practices of third-party sites. Please read the privacy policy section pertaining to third party sites. V. EMAIL AND SPAM Southeastern Indiana REMC sends no unsolicited or SPAM mail. If you need to be removed from an Internet service provider or other access provider's mailing list, you will need to contact them directly. If you continue to receive SPAM report it to the Federal Trade Commission. Send a copy of unwanted or deceptive messages to spam@uce.gov . The FTC uses the unsolicited emails stored in this database to pursue law enforcement actions against people who send deceptive spam email. • Let the FTC know if a "remove me" request is not honored. If you want to complain about a removal link that doesn't work or not being able to unsubscribe from a list, you can fill out the FTC's online complaint form at www.ftc.gov . Your complaint will be added to the FTC's Consumer Sentinel database and made available to hundreds of law enforcement and consumer protection agencies. • Whenever you complain about spam, it is important to include the full email header. The information in the header makes it possible for consumer protection agencies to follow up on your complaint. VI. THIRD PARTIES Southeastern Indiana REMC’ site may contain links to third party sites. We are not responsible for the privacy practices of third-party sites. Once you leave our site, we have no control over your privacy. Third-party resources that can be accessed with hypertext links from this web site are not under our control, and Southeastern Indiana REMC is not responsible for the contents of any of these third-party resources. The third-party links on this site are provided for your convenience only. The inclusion of any link on this site does not imply any specific recommendation, approval, or endorsement of the third-party. Please investigate any third-party offers found here with their respective companies and make your own informed decisions. Review the privacy statements of each web site you visit to ensure your personal privacy with respect to third party offers. The privacy information contained here pertains exclusively to the United Cooperative Services web site. VII. CONTACT INFORMATION We welcome questions regarding our privacy policy. Customers with complaints or questions relating to our privacy policy or these disclosures can contact us at: Southeastern Indiana REMC P.O. Box 196 712 South Buckeye Street Osgood, Indiana 47037 812-689-4111 A customer always has the right to file a complaint with the Federal Communications Commission at www.fcc.gov . VIII. POLICY CHANGES Any changes to our privacy policy will be posted here. Continued use of the Southeastern Indiana REMC web site implies that you understand and agree with our privacy policy.

Service Territory Southeastern Indiana REMC's service territory covers Dearborn, Franklin, Jefferson, Jennings, Ohio, Ripley, and Switzerland counties, divided into nine districts, each represented by one director. DISTRICT 1 Jackson township in Dearborn County; Adams township in Ripley County; and Brookville, Butler, Highland, and Ray townships in Franklin County. Vince Monster DISTRICT 2 Logan, Harrison, Miller and Lawrenceburg townships in Dearborn County. Bradley Bentle Vice President DISTRICT 3 Kelso, York, Manchester, Sparta and Clay townships in Dearborn County. David Smith Hoosier Energy Director DISTRICT 4 Center, Hogan and Washington townships in Dearborn County; Randolph township in Ohio County; and Posey and York townships in Switzerland County. Jesse McClure Treasurer DISTRICT 5 Cass, Pike and Union townships in Ohio County; Caesar Creek township in Dearborn County; and Brown, Shelby, and Otter Creek townships in Ripley County. Melissa Menchhofer IEC Director DISTRICT 6 Pleasant, Craig, Cotton and Jefferson townships in Switzerland County. Mike Thieman DISTRICT 7 Graham, Lancaster, Madison, Milton, Monroe, Shelby and Smyrna townships in Jefferson County; and Lovett, Marion and Montgomery townships in Jennings County. Darrell Smith President DISTRICT 8 Sand Creek, Columbia, Center, Campbell, Vernon and Bigger townships in Jennings County. Sherry Shaw DISTRICT 9 Jackson, Johnson, Franklin, Center, Delaware, and Washington townships in Ripley County. Casey Menchhofer Secretary Legal Notices Boundary Modification 2025

We are not accepting Candidate Statement of Interest forms at this time. The next opportunity to apply will begin December 1, 2025. Candidate Statement of Interest What days/times are best to reach you? * Required Weekdays - Morning Weekdays - Afternoon Weekdays - Evening Weekend - Morning Weekend - Afternoon Weekend - Evening How long have you been a member of Southeastern Indiana REMC? Briefly summarize your work experience. What other boards or committees have you served on or leadership positions have you held in the past? What other boards or committees do you currently serve on? What education have you received? What knowledge, expertise, or special abilities would you bring to the board? Do you have any connections (i.e., family relationships, business agreements) to the cooperative that might possibly be seen as a conflict of interest? * Yes No Have you ever been convicted of or plead guilty to a felony? * Yes No Have you read the following documents: Running for the Board, Director's Time Commitment, Director's Job Description, and Bylaws? * Yes No Do you understand the time commitment required for serving on the Co-op board? * Yes No I would like more information Is the co-op doing anything that really upsets you? * Yes No What are some of the important issue that you believe the co-op board needs to be focused on in the next few years? What interests you most about serving on the board of directors? Are you familiar with the elements of the cooperative business model? * Yes No Thinking beyond Southeastern Indiana REMC and the utility business, what do you think are some of the biggest challenges our local area faces? How would you describe your personal involvement in the community? What sorts of projects or organizations have you been involved in? If you were asked to speak up for the co-op in the community, how would you respond? * I would be comfortable doing this. I would probably be okay doing this. This is something I would rather not do. Electric utilities are a heavily regulated industry. What's your view about participating in the political process (such as contacting your Congressional representatives) on behalf of the cooperative, if needed? Submit Thanks for submitting!

Outage Map How to Report An Outage By App Download the SmartHub mobile app to your smartphone or tablet. It's free and fast - no waiting on hold! Communicate with us via text during outages. Text OUT to (844) 959-3031. By Pho ne Call us at (812) 689-4111 or toll-free at (800) 737-4111 Coping with Power Outages Sudden power outages can be frustrating and troublesome, especially when they last a long time. If a power outage is 2 hours or less, don't be concerned about losing your perishable foods. For prolonged power outages, though, there are steps you can take to minimize food loss and to keep all members of your household as comfortable as possible. Download the Red Cross Ready Checklist . Consider investing in a generator and be prepared if you experience an outage. Southeastern Indiana REMC offers discounts on total home back-up through our Generator Program.

Live Line Safety Demonstration Power line safety is one of the most serious and deadly issues a utility lineman has to face. However, they are not the only ones who may come into contact with live power wires. Fire fighters, police officers, farmers, and many others in the community often see firsthand what happens when trees fall through lines, balloons make contact with overhead equipment, and high voltage wires are downed on automobiles. That's why Southeastern Indiana REMC has entered into a joint venture with other cooperatives in the Hoosier Energy network to bring live line safety demonstrations to as many groups and organizations as possible. The Live Line Demo is an eye opening safety program for elementary through high schools, fire and police departments, farm safety or any organization interested in promoting safety. The crew will effectively demonstrate what happens when an individual comes into contact with 7200 volts of electricity, which usually proves fatal. The demonstration is typically 30 minutes to an hour long and can be tailored to meet the specific needs of the group or organization. The display is constructed with the same poles, transformers and line hardware used by Southeastern Indiana REMC, which aids in understanding the electrical system. Spectators will walk away with a new respect for electricity and knowledge of how to protect themselves from injury or death. To book a Live Line Safety Demonstration, fill out the form below. Live Line Demonstration First name Last name Email Phone Which days are you available? Mon Tue Wed Thu Fri Sat A few words about you Submit Application Thank you for submission! Live Line Demonstration First name Last name Email Phone What organization is the demonstration for? Who is the intended audience? Date you would like demonstration Submit Thank you for your submission!

November 2025 Lithium Ion Battery Safety October 2025 Electrical Fire Safety September 2025 Drone Safety August 2025 Tree Planting Safety July 2025 Balloon Safety June 2025 Vacation Electrical Safety May 2025 Tornado Safety April 2025 Work Zone Safety

ECOBEE SMART THERMOSTAT PROGRAM The smart thermostat program is free to join, and in exchange for enrolling, you'll get a free ecobee thermostat - that's a $150 savings! Earn up to $60 in incentives for participating in scheduled load shed events! Members can pick up their free ecobee smart thermostat at SEI REMC headquarters in Osgood or have the device mailed to them. Members who choose to have the ecobee device mailed to them will opt out of receiving their first month of incentive. Thank you for participating in Southeastern Indiana REMC's ecobee Smart Thermostat Program. Members can pick up their free ecobee at the REMC headquarters in Osgood or choose to have the ecobee device mailed to them. Once you receive your smart thermostat, you have 30 days to install the device. If you do not do so you will be charged the cost of the thermostat. Once the thermostat is activated you MUST complete and submit SEI REMC's Installation Verification form to be added to the program. (Click here to submit form) The thermostat will be stabilized by Southeastern Indiana REMC during peak usage periods. However, as the homeowner, you can override the stabilization at any time. You will receive notifications when peak periods are scheduled. The thermostat has an app supported by ecobee that allows you to remotely access your thermostat from anywhere at any time. Program Agreement ecobee Smart Thermostat Program Account Holder Name Account Number Service Address City State Zip Telephone Number Email Date Yes, I have high speed internet. Yes, I have read the Program Agreement and agree to the terms and conditions. No, I am not currently participating in the Generac Generator Program. Yes, my primary heat source is an electric heat pump. Gas/Propane units are not eligible to receive winter month credits. Yes, my primary cooling source is central air. Window units are not eligible to receive summer month credits. Pick up device at Southeastern Indiana REMC Headquarters 712 South Buckeye Street Osgood, IN 47042 Your device will be ready in the front office with your paperwork. Mail device SEI REMC will mail the device to your home or business. The member understands that they will opt out of receiving the first month of $10 incentive for participating in load shed events. ** Member must submit their signed Program Agreement and Installation Verification form. These forms will be mailed with the device but can also be found on this webpage to submit electronically. Submit Thanks for submitting! Once your device is installed, please click here to submit your installation form Installation Verification TO MAIL INFORMATION IN: If you would rather mail in your information, fill out the forms below and mail in to: Southeastern Indiana REMC PO Box 196 Osgood, IN 47037 Attn: B.J. Myers Program Agreement Smart Thermostat Program Installation Verification Installation Before you pick up your ecobee: Check if Your Equipment is Compatible Most customers are able to install the ecobee3 lite in 30 minutes or less. Check compatibility with your HVAC system before purchasing. This thermostat is not compatible with electric baseboard heating systems. Installation Support What's a C-Wire? A C-wire (common wire) is a low voltage power wire that many modern thermostats require for their features to work. This ecobee3 lite requires a C-wire or installation of the power extended kit (included) to work. Many older homes don't have a C-wire because mercury and battery-powered thermostats didn't require one. Therefore, it is important that you make sure that you have a C-wire and that your HVAC system is compatible with ecobee's thermostat. To determine if you have a C-wire, please consult ecobee's compatibility checker . You can also hire an HVAC contractor to help you install the C-wire and thermostat.

YOUR CO-op IN ACTION Every month in REMC Connect, we highlight the projects, people, and stories that bring SEI REMC’s cooperative spirit to life. Here, you can explore those features by clicking on each month’s Your Co-op in Action page to view the full article. At SEI REMC, it’s not just about providing electricity—it’s about celebrating the people and projects that connect us all. Browse our photo galleries for a closer look. Lineman Rodeo 2025 View Gallery Safety Spooktacular 2025 View Gallery Close Gallery Load More Close Gallery Load More

Management Staff Chief Executive Officer (CEO) Keith Mathews Vice President of Member Services Kendall Hankins Vice President of Information Technology and Diversified Services Bryan Miller Vice President of Engineering and Design Mike Summers Superintendent of Maintenance and Line construction James Downey Demand Side Management & Energy Efficiency Manager Nicholas Borgman Vice President of Finance and Accounting James Buhler Vice President of Operations Brandon Linville Vice President of Communications and Creative Services B.J. Myers GIS Coordinator Ron Barnhart Supervisor of Staking Technicians Ian Kindler Outside Plant Manager Robert Schaeffler

Wind Turbines Determine how much electricity you use and what it costs, annually and by the kilowatt - hour . Then, find ways to make your home more efficient and reduce your energy use. Start by calculating your average electricity bill. The U.S. Department of Energy (DOE) provides some rules of thumb in its Small Wind Electric Systems: A U.S. Consumer’s Guide http://energy.gov/eere/office-energy-efficiency-renewable-energy(link is external) Then, conduct an energy audit of your home to identify ways of using energy more efficiently and ways of reducing energy use. United Cooperative Services offers free energy audits to its members. Implementing energy efficiency opportunities will almost always offer a quicker return on your investment and additionally may enhance the viability of a wind turbine project through a lower capital expense associated with a smaller turbine that will satisfy the new lower energy load. This could lower your electricity bill significantly. Determine your site suitability and wind resource. Most experts recommend that you have at least one acre of land if you are considering the installation of a small wind system. Smaller parcels may be suitable if adequate tower setbacks can be achieved. Examine your site for potential turbulence. When wind flows around buildings, trees, and other structures in the landscape, it slows down or becomes turbulent. A wind turbine should be placed in a location where turbulence is minimized. It also should be placed upwind of buildings and trees. In addition, you should determine the “roughness”—the terrain and density of vegetation on the landscape—within a radius equal to 20 times the tower height, in the prevailing wind direction. Determine estimated installed cost of system and calculate return on investment. A rule of thumb for estimating the cost of a small wind system is $4–$10 per installed watt. The total installed cost is the cost of the wind generator and tower plus the cost of permitting, installation, and interconnection to the grid. The payback for a small wind system is the amount of time it takes for the system to pay for itself in energy savings. Graph reflects KWH produced* 132 (cost per kwh)

SEI Fiber Expansion Interest Thank you for your interest in SEI Fiber high-speed internet. Please fill out the form below so we can update you as we expand our fiber in your area! First name Email Last Name Phone Mailing Address City State Zip Check if your mailing and service location address are the same. Service Location Address City State Zip Who is your current internet provider? Additional questions or comments Submit Thanks for submitting! We will reach out to you as we expand our service territory.

SEI FIBER ACCEPTABLE USE POLICY Download a Copy The Southeastern Indiana REMC Acceptable Use Policy (“AUP”) governs the use of internet‐related services provided by Southeastern Indiana REMC. All contractual terms also apply. "Service(s)" refers to any internet‐ related service received from Southeastern Indiana REMC or its affiliates including but not limited to high speed internet access, dedicated internet access, managed service, web hosting, data center hosting, enterprise hosting, voice services, video services or unified messaging. Upon signing the Terms and Conditions of Service Agreement, Member/Customer agrees to abide by and be bound by the terms and conditions of this AUP. This AUP may be viewed at www.seiremc.com and may be revised and reposted at any time. VIOLATION OF ACCEPTABLE USE POLICY Violation of this AUP may result in Southeastern Indiana REMC taking actions ranging from a warning to a suspension of privileges or termination of Services. Southeastern Indiana REMC may, but is under no obligation to, provide Member/Customer with advance notice of an AUP violation via e‐mail or other communication, and request that such violation be immediately corrected prior to taking action. Southeastern Indiana REMC reserves the right to act immediately and without notice to suspend or terminate Services in response to a court order or other legal requirement that certain conduct be stopped or when Southeastern Indiana REMC determines, at its sole discretion, that which the conduct may: Expose Southeastern Indiana REMC to sanctions, prosecution or civil action; Cause harm to or interfere with the integrity or normal operations of Southeastern Indiana REMC networks or facilities; Interfere with another person's use of Southeastern Indiana REMC services or the Internet; Damage or disparage the reputation of Southeastern Indiana REMC or its services; or Otherwise present a risk of harm to Southeastern Indiana REMC, its Member/Customers, employees, officers, directors, agents, or other representatives. Southeastern Indiana REMC may refer potential violations of laws to the proper authorities, may cooperate in the investigation of any suspected criminal or civil wrong, and will cooperate with authorities when required to do so by law, subpoena, or when the public safety is at stake. Southeastern Indiana REMC assumes no obligation to inform Member/Customer that information has been provided to law enforcement authorities and, in some cases, may be prohibited by law from providing such notice. Southeastern Indiana REMC shall not be liable for any damages of any nature suffered by Member/Customer or other user or third party resulting in whole or in part from Southeastern Indiana REMC exercising any of its rights under this AUP. PROHIBITED USES AND ACTIVITIES General Use Policy Member/Customer is responsible for complying with the AUP. Member/Customer is also responsible for the actions of others who may be using the Services under Member/Customer’s account. Member/Customer must respond in a timely manner to complaints concerning the Services. If Southeastern Indiana REMC is alerted to or otherwise becomes aware of violations or potential violations of this AUP, Southeastern Indiana REMC will take whatever measures it deems necessary and appropriate to stop or prevent those violations. Abuse of e‐mail; Spamming Mass e‐mailing and "mail‐bombing" (sending mass e‐mail or deliberately sending excessively large attachments to one recipient) are prohibited. Business‐class accounts may have different volume limitations and usage will be judged by type and use of account. Forging e‐mail headers (transmission information) is prohibited. Using another computer without authorization to send e‐mail messages or to retransmit e‐mail messages for the purpose of misleading recipients as to the origin is prohibited. Use of e‐mail to harass or intimidate other users is prohibited. Violation of the CAN‐SPAM Act of 2003, or of any state or federal law regulating e‐mail, is a violation of this AUP and Southeastern Indiana REMC reserves the right to seek damages and other available relief against Member/Customer and/or any third parties as applicable. For purposes of this AUP, such violations are determined by Southeastern Indiana REMC in its sole discretion. No Resale/Sharing of Services Member/Customer is prohibited from reselling the Service or otherwise making the Service available to third parties not directly located on property, in whole or in part, directly or indirectly, unless expressly permitted by Service agreement. Member/Customer will not make the Services available to anyone other than family and household guests. Member/Customer will not resell or redistribute, nor allow others to resell or redistribute, access to the Service in any manner, except as expressly provided in any contract for service. The limitation on resale or redistribution of access includes, but is not limited to, hosting applications such as the provision of e‐mail, FTP, HTTP, VoIP, and Telnet access. Although resale of such services is prohibited, a business rate plan allows for the hosting of these services for the business’s own purpose (ex: employee email, basic business website for marketing). MEMBER/CUSTOMER CONDUCT Facilitating a Violation of this AUP Member/Customer is prohibited from advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate or facilitate a violation of this AUP and/or any law. This includes, but is not limited to, the facilitation of the means to spam, infringe on copyrights, and pirate software. Illegal Activity; Tortious Conduct Any use of the Services to violate any local, state or federal law or regulation also violates this AUP. Prohibited activities include, but are not limited to: Transmitting any defamatory, libelous, fraudulent, deceptive, indecent, offensive or obscene materials; Using the Services to deliver spyware, or secretly or deceptively obtain the personal information of third parties (e.g., phishing); Intentionally spreading computer viruses; Exporting software or technical information in violation of U.S. export control laws; Gaining unauthorized access to private networks; Engaging in the transmission of pirated software, movies, music, etc. Unauthorized copying, distribution or display of copyrighted material, along with the illegal use of copyrighted torrents, Usenet, and other P2P sharing software; Conducting or participating in illegal gambling; Soliciting for illegal pyramid schemes through e‐mail or USENET postings; Violating rules, regulations, and policies applicable to any network, server, computer database, web site, or ISP that you access through the Services; Threatening, harassing, abusing, or intimidating others; Engaging in activity, illegal or not, that Southeastern Indiana REMC determines in its sole discretion to be harmful to its subscribers, operations, or networks; Making fraudulent offers of products, items or services; or Creating or attempting to utilize a domain name that is defamatory, fraudulent, indecent, offensive, deceptive, threatening, abusive, harassing, or which damages the name or reputation of Southeastern Indiana REMC. Third Party Rules Member/Customer may have access through the Services to search engines, subscription Web services, chat areas, bulletin boards, Web pages, USENET, social networking sites or other services that promulgate rules, guidelines or agreements to govern their use. Failure to adhere to any such rules, guidelines, or agreements shall be a violation of this AUP. Southeastern Indiana REMC reserves the right not to accept a posting from newsgroups where there is actual knowledge that content of the newsgroup violates the AUP. NETWORK MANAGEMENT As permitted by law, Southeastern Indiana REMC may establish appropriate limitations on bandwidth, data storage, or other aspects of the Service by amending this AUP. Subscribers must comply with all such limitations prescribed by Southeastern Indiana REMC. Network Security It is Member/Customer’s responsibility to ensure the security of network and the equipment that connects to the Services. Member/Customer is required to take all necessary steps to secure and manage the use of the Services in such a way to assure that network abuse and/or fraudulent activity is prevented. Violations of system or network security may result in criminal and/or civil liability. Failing to secure system against abuse or fraudulent activity is a violation of this AUP. Member/Customer is responsible for configuring and securing network and the Services to prevent unauthorized access to Member/Customer’s systems and/or the Southeastern Indiana REMC network. Member/Customer is also responsible for any fraudulent activity that may occur due to failure to secure network and the Services. Member/Customer will be responsible if unknown third parties utilize the Services at any time for the purpose of illegally distributing licensed software, engaging in abusive behavior or engaging in any type of fraudulent conduct. Member/Customer may not, through action or inaction (e.g. failure to secure network), allow others to use network for illegal, fraudulent or inappropriate uses, and/or any other disruptive, provoking, or abusive behavior that is in violation of these guidelines. Responsibility for Content Member/Customer is responsible for any content offered or received through the Service. Password Security If applicable, a password provides access to individual accounts. It is Member/Customer’s responsibility to keep passwords secure. Member/Customer is responsible for any and all access to or use of the Services through the account. Attempting to obtain another user's account password is prohibited. Web Hosting and Data Center Hosting Surveillance Southeastern Indiana REMC performs routine surveillance of its network connection with its web hosting, data center hosting, and related services. Although Southeastern Indiana REMC will not, as an ordinary practice, proactively monitor activities for violations of this AUP, there may be instances in which Southeastern Indiana REMC, through its routine surveillance, finds violations of this AUP, and reserves the right to take whatever action it deems appropriate in its sole discretion. CONTACT INFORMATION Contact for Reporting Abuse Any party seeking to report a violation of this AUP may contact Southeastern Indiana REMC should be directed to: Southeastern Indiana REMC Attn: Internet Abuse P.O. Box 196 712 South Buckeye Street Osgood, Indiana 47037 Or via e‐mail to internetabuse@seiremc.com . Contact for Copyright Infringement Southeastern Indiana REMC complies with the Online Copyright Infringement Liability Limitation Act of 1998. 17 USC 512 (“Act”). As required by the Act, Southeastern Indiana REMC has a policy that reserves its right to terminate services to subscribers who repeatedly infringe copyrights. If Southeastern Indiana REMC receive a determination that any subscriber or account holder has infringed another’s copyright through the use of its system or network, Southeastern Indiana REMC reserve the right to terminate service to that subscriber after receiving notice of any further copyright infringement by that subscriber. Southeastern Indiana REMC accommodates and does not interfere with standard technical measures to identify and protect copyrighted works, subject to the limitations of the Act. Notices and counter‐notices related to claimed copyright infringements should be directed to: Southeastern Indiana REMC Attn: Copyright Infringement P.O. Box 196 712 South Buckeye Street Osgood, Indiana 47037